Bader Zainal

Work History

Work History

Mar 2013 - Present

Manager OSS/BSS & IT

Mena Telecom
I have been given the responsibility of managing internal IT systems on top of BSS. managed to reduced OPEX and introduced new policies and procedures which enhanced the overall IT performance and closed all the security issues. Currently involved with the private cloud solutions to further reduce our OPEX and enhance services and productivity.
Nov 2012 - Mar 2013

Manager OSS/BSS

Menatelecom
Responsible for managing and developing BSS (CRM, Billing, Ratting, Payment channels, etc.) and build relationships with the key players. Successfully managed BSS LTE project implementation in Menatelecom covering all aspects from hardware sizing, networking topology, security to revenue assurance credit control.
Nov 2008 - Oct 2012

Desktop Messaging and server Manager

Batelco Bahrain
Responsible for a team of 6 who are well experienced and continuously involved in the latest technologies. Responsible for the support and maintenance of all Batelco‟s IT server infrastructure. “over 140 Servers” Planning Microsoft Enterprise benefits Preparing RFPs and evaluating supplier‟s proposals in terms of benefits and cost. Working closely with security team to identify any security risks or threats. Setting up and designing Disaster Recovery site. Managing various internal and external projects
Aug 2000 - Oct 2007

Senior Engineer

Batelco Bahrain
Performed O&M for Ericsson PPS 3.6.2 system Customized services for Marketing‟s requirements for promotions Configured prepaid system to use Accumulator and Dedicated account features Implemented Family & Friends service USSD balance inquiry customization for upcoming promotions Voucher-refill promotions using percentage and extended expiry dates Trained local team doing operations and maintenance Unix Linux Billing & Mediation etc.

Education

Education

1999 - 2000

Bachelor of Engineering (BEng)

Northumbria University
1995 - 1997

BTEC HND

South Tyneside College
1993 - 1995

BTEC OND

South Tyneside College

Skills

Skills

VoIP

LAN-WAN

BSS

Solaris

VMware

IT Management

Windows Server

System Administration

Operating Systems

Routing

DHCP

DNS

Computer Network Operations

Active Directory

Network Security

ITIL

Mobile Devices

IT Operations

Integration

Data Center

Project Management

TCP/IP

Wireless Networking

Linux

Disaster Recovery

Wireless

Network Architecture

Management

GSM

Servers

Security

Solaris 8/9/10

Enterprise Storage

SharePoint

Virtualization

Microsoft Servers

Microsoft Exchange

Unix Shell Scripting

Telecom BSS

Switches

NMS

VAS

Cisco Technologies

Network Design

Telecommunications