Business Development leveraging on Digital and Online marketing.
Wed design: WordPress, Dreamweaver
Solution Delivery and Service Management.
¶ Actively manage the Corporate Online banking platform(Straight2Bank) for both Commercial and Business Client segments; Client On-boarding and Implementation.
¶ Ensuring proper due diligence(KYC, CDD, Signature verification) on instruments/documents for client implementation by preventing operational risk.
¶ Token inventory and proper electronic archiving of client's documents(iCDMS).
¶ E-payment solutions for both CC and BC segments; RTGS, NEFT, IBFT, Cheque payments.
¶ Dormancy to Activation ratio which once stood at 41:59 was effectively managed to 29:71 through a strategic framework of consistent client engagement.
¶ Client service Management: Online profile amendment, online account/ user addition, signing matrix amendment, token activation and re-configuration, password reset.
¶ Actively sold the Online Banking Platform as a channel to customers through consistent client engagements, training(live demo), as well as presentations. This saw an increase in our existing online active client base by over 30% year to date.
¶ Structured cabling including installation and maintenance of both UPS and Network points.
¶ Sales, Installation and Maintenance of FM200 Automatic Fire Alarm system.
¶ Sales, Maintenance, Repairs and Installation of card key system
¶ National Youth Service corps(NYSC)
¶Mathematics tutor; Prepared class notes, problems for projects, marked quizzes, Assignments and exams
¶ Customer service; Received and responded to inquiries on account balances, transaction details, statements, fees and charges.
¶ Bulk tellering: Cash transactions and cash balancing, handled and processed general ledger entries which included withdrawals, cheques and pay-in-slips.
¶ Identification and separation of counterfeit notes ¶ Funds transfer
¶ Industrial Attaché.
¶ Cement strength determination using x-ray analyzer.
¶ Cement residue test using the Alpine jet-sieve.
¶ Free lime determination, Loss on ignition(LOI) test.
¶ Mill inspection, Packaging and Branding.