Application Support Specialist
PT Indika Energy, Tbk
Implementation; Upgrading; Maintaining and support; Team work with development team to access issues and test for solutions;enhance current process which are less efficient and/or effective.Communicate and managing relationship between users, strategic leadership and third-party vendors. Major accomplishments:
- Enhancing and maintaining 3 companies (Indika, Petrosea and Tripatra) the
integrity and stability of 10 Customs develop application and 5 purchased
application software's on a daily basis.
- Worked with SunFish (DBA, Programmer, BSM, QA) integrate to new HR System specially for custom develop application based on employee data (Timesheet, Travel request and leave Request) including requirement specification gathering, process-flow documentation, testing cases for the user acceptance testing.