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Work History Experience

Dec 2015Present

Associate Content Officer/Provisioning

Souq.com/ Amman Office (Dot Tech Lil Barmajiat)

- Proactively moderates (Screen) all types of site generated content in Arabic & English.

- Edit and/or create content implementing our related guidelines.

- Provide feedback about unusual items, unavailable types or attributes.

- Research to find and/or verify provided data.

- Translate attributes and titles.

- Utilization of content taxonomy best practices when creating or editing content.

- Provide good images.

- Oversee delivery of first class customer support through phone, chat and email for multiple properties and languages.

- Demonstrates highest quality standards and administration of content audit process.

- Ability to work in different shifts and/or rotation, set according to business needs.

Nov 2015Dec 2015

Call Center & E-Commerce Trainee 

Souq.com/ Amman Office (Dot Tech Lil Barmajiat)

A Call center part time trainee with an E-commerce certificate 

20122014

Cashier

Mclean restaurant and cafe

Facilitate cash disbursement

20082010

Network gaming center

Virus gaming center

Administrator

Education

Oct 2009Feb 2010

Good

Al-farooq secondary school 
  • Information technology (IT)
Feb 2010Feb 2015

SatisFactory

Petra university 
  • Faculty of Economics and Business, E-Business & Commerce Major.

Certifications

Nov 2015Dec 2015

E-Commerce Concepts

Dot Tech Lil Barmajiat/ Souq.com

An E-commerce web site concepts trainee

Nov 2015Dec 2015

Customer Service Representative

Dot Tech Lil Barmajiat/ Souq.com

A part time call center agent 

 Personal Skills

  • Able to handle multiple tasks simultaneously.
  • Accept challenges and approach problems with innovative skills.
  • Able to work under pressure.
  • Able to have a team work.
  • Willing to travel and relocate.

Other Skills

Introduction to e-Business, e- Business Technologies, Programming Web Applications 1, Programming, Web Applications 2, e-Business Strategies, Databases for e-Business, e- Customer Relationship Management, Web Sites Systems Security,Management Information Systems, Computer Networks, Web Sites Design & Management, e-Commerce, e- Marketing, Multimedia Systems & Applications, ethics in e-Business Applications, e-Finance & Payment Systems, e-Learning & e-Business Graduation Project) .

Programming Languages: ( PHP, and HTML(5) & XML).

Skills

Objectives & Strengths

Developer, Relator, Learner, Analytical and Discipline

Portfolio

Conducted an e-commerce portal for Borrowing,lending and selling different supplies & equipment as a graduation project.

Project main objectives: saving time and money for people,strengthen relations with there self's,improving communicating between people to know each other.

Languages

Arabic : Fluent

English : Excellent