Azzam Ehsan

  • Kuala Lumpur 14

Work History

Work History
Oct 2014 - Present

Marketing Admin Officer

Al-Madinah International University
  • Marketing Assistant
  • Social Network Admin Officer (Facebook, Twitter, LinkedIn, YouTube Channel, Website)
  • Manage and maintain positive relationships with venue staff, media partners and marketing vendors.
  • Provide regular information where necessary to assist with the compilation of reports for Public Relation Department.
  • Rapid following up with the latest news that related to the university and provide reports on that in both languages Arabic & English.
Mar 2014 - Sep 2014

·        Marketing Manager

One Wood World
  • Researching and reporting on external opportunities
  • Understanding current and potential customers
  • Managing the customer journey (customer relationship management)
  • Developing the marketing strategy and plan
  • Management of the marketing mix
  • Managing agencies
  • Measuring success
  • Managing budgets
  • Ensuring timely delivery
  • Writing copy
  • Approving images
  • Developing guidelines
  • Making customer focused decisions
  • Ensure the final fulfillment delivery of the goods.
Jan 2008 - Apr 2010

Executive Manager

SAMA WATER PURIFY
  • Team Recruiter, train new employees to display the products attractively with know-how of using it.
  • Marketing Representative, make an effective & long-lasting relationship with the Customers.
  • Monitoring, Coordinate of delivering goods to retail stores safely, evaluate and manage supplier and warehouses performance and continuity of supply.
  • Perform Clearance processes, Clearance requirements on sales and Purchases.
  • Professionally, make good deals with Protective Customers.
  • Control damages and claims.
Dec 2011 - Jun 2013

Director

Aden Arabic Restaurant

I have performed the following positions perfectly:

  • Marketing representative
  • Sales and procurements Manager
  • Customer Relationship Executive
  • Director of two branches of Aden Arabic Restaurants
May 2010 - Jun 2011

Tourist Guide & Interpreter

Disabilities & Handicap Center
  • Interpreter, in both Arabic and English.
  • Tourist Guide, well knowledge in places and treating nicely with divers Nationalities.

Education

Education

BACHELORS

Faculty of Business Administration

M.B.A

Skills

Skills

morale

satisfaction

expectations

service industry

Customer loyalty

growth

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