Hair Salon Manager
Woodly & Bunny Hair Salon
- Developed productivity of hair stylist & colorist by arranging bi-monthly one on one meetings to discuss client retention strategy matters, accomplishments and room for enhancement.
- Re-designed every business form, containing time & inventory sheets and appointment calendars to increase clarity and effectiveness.
- Guided and handled 17-employees; performed HR functions such as hiring, appraisals for performance and corrective action; responsible for arrangement, resolving clashes and determining payments.
- Attended phone calls, concluded the nature of calls and assisted callers
- Successfully organized appointments between employees and clients.
- Responsible for typing reports, memos and other correspondence.
- Kept detailed messages from the person called upon, containing name, call timing and business nature
- Excellent interpersonal, communication and customer service skills
- Superb time management skill.