Azul Mantis

  • New York US-NY
Azul Mantis

Work History

Work History

Apr 2008 - Jun 2010

Hair Salon Manager

Woodly & Bunny Hair Salon

Professional Highlights:

  • Developed productivity of hair stylist & colorist by arranging bi-monthly  one on one meetings to discuss client retention strategy matters, accomplishments and room for enhancement.
  • Re-designed every business form, containing time & inventory sheets and appointment calendars to increase clarity and effectiveness.
  • Guided and handled 17-employees; performed HR functions such as hiring, appraisals for performance and corrective action; responsible for arrangement, resolving clashes and determining payments.

Qualification:

  • Attended phone calls, concluded the nature of calls and assisted callers 
  • Successfully organized appointments between employees and clients.
  • Responsible for typing reports, memos and other correspondence.
  • Kept detailed messages from the person called upon, containing name, call timing and business nature
  • Excellent interpersonal, communication and customer service skills
  • Superb time management skill.
May 2007 - Aug 2009

Waiter

Eight Mile Creek

Professional Highlights:

  • Strong interpersonal skills with the ability to engage customers in a professional, friendly, yet effective manner.
  • Assisted in menu development with modifications of menu image
  • Maintained a great knowledge of Australian wines, paired wines to appropriate dishes.

Qualifications:

  •  Ensured accurate recordation of orders, relay special request to chiefs in a clear manner.
  •  Efficiently set and cleared tables.
  • Great energy levels and stamina to keep up with pace of long nights.
Dec 1995 - Feb 1997

Barista/Lead Cleark

Starbucks Coffee

Professional Highlights:

  • Pleasantly greeted each customer  with a genuine enthusiasm and a smile.
  • Followed all health, safety and sanitation guidelines.
  • Ensured all fulfilled orders were presentable.
  • Maintained a calm presence during periods of  high volume.
  • Performed cash handling and cash register functions in an accurate and consistent manner.
  • Provided prompt, courteous and reliable coffee service with a customer-focused attitude

Qualification:

  • Dynamic professional with extensive experience
  • Providing personalized customer care and customized coffee delights
  • Outgoing satisfaction, service excellence and beverage quality
  • Skilled in brewing preparing exceptional brewed coffee, espresso, and espresso coffee drinks including cappuccinos and lattes and espresso brewing techniques

Education

Education

Diploma

Norwalk High School