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Work experience

Oct 2013Feb 2015


Pasha Hotel - London
  • Greeting customers in friendly manner
  • Making reservations: Over the phone, face to face, via fax and email 
  • Check in/out
  • Data entry
  • Replaying to emails
  • Answering for phone calls
  • Keep reception area clean and tidy
  • Dealing with customers complaints
  • Reporting shift/ daily sales 
  • Managing on line requests 
Dec 2012Sep 2013