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CURRICULUM vitae

AZIRA SULTHANA

CAREER OBJECTIVE

Desire to make a promise in career by way of self-development and contributing meaningfully to the progress of organization. To pursue a highly rewarding career, seeking for a job in challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.

WORK HISTORY

APR 2017TO DATE

TELE CORDINATOR-Debt Collection

AZZITE CLAIMS AND RECOVERY SERVICES
  • Educating Clients about legal actions for non payments
  • Tracing Customer through Social media
  • Communicating with Bank manager for settlement approvals
  • Handled Clients debt collection for Commercial Bank of Dubai
  • Giving detailed feedback on each account
  • Making settlements between client and customers
  • Reporting to management and the client as well

Jun 2013Nov 2016

RELATIONSHIP MANAGER-Dealing,Sale and Collections.

RELIGARE SECURITIES LIMITED
  • Assisting the clients with initial DEMO of online trading platform.
  • Query handling and resolutions for new relationships.
  • Selling Demat And Trading Account
  • Selling third part products like(Health Insurance, Life Insurance and Mutual Funds 
  • Selling health insurance for religare health insurance ltd
  • Telecalling and meeting clients for insurance
  • Educating clients about importance of insurance.
  • Explaining and offering suitable product to client 
  • Selling life insurance for Aegon religare life insurance and Birla sun life insurance.
  • Dealing in Clients Demat and trading account with client permission in EQUITY, DERIVATIVES and CURRENCY Segments
  • Selling general insurance of TATA AIG Motor insurance 
  • worked for Religare Collections which is tied up with 8 banks.
  • Handled Clients Debt Collection 
  • Educating Clients about legal actions for non payments
  • Tracing Customer through Social media
  • Communicating with Bank manager for settlement approvals
  • Assist all walk in clients with queries, payments,refunds,and cancellations.
  • Maintain payment records and other documentations
  • Any additional task assigned by Manager
  • Generate deposit slip of client payments for account

Jun 2010May 2013

RELATIONSHIP MANAGER -Dealer and Collections manager

INDIAINFOLINE LIMITED
  • Responsible for submissions & management of logins.
  • Looking after all clients  cheques, DIS slips, payout request, & contract notes on daily basis
  • Co-ordination with HO on daily basis on status update and resolutions pertaining to new account opening.
  • Assisting the clients with initial DEMO of online trading platform.
  • Query handling and resolutions for new relationships.
  • Sending MIS of entire Karnataka Sales team on daily basis to the Management.
  • Solving queries of client’s as well as sub-brokers.
  • Dealing in Clients Demat and trading account with client concern
  • Selling Demat And Trading Account
  • Selling third part products like(Health Insurance, Life Insurance and Mutual Funds
  • Selling health insurance for religare health insurance ltd
  • Telecalling and meeting clients for insurance
  • Educating clients about importance of insurance and offering suitable product to clients.
  • Selling life insurance for Icici  life insurance.
  • worked for IndiaInfoline Collections which is tied up with 3 banks 
  • Handled Clients Debt Collection 
  • Educating Clients about legal actions for non payments.

CERTIFICATIONS

20142017

Capital Market (Dealer Module)

NISM

Capital Market (Dealer module) in EQUITIES AND DERIVATIVES.

20142017

Currency Derivative 

NISM

Capital Market (Dealer module) in CURRENCY DERIVATIVES.

20112016

Capital Market (Dealer Module)

NCFM

NSE's certification in financial market (NCFM) Capital Market (Dealer module) with 74% (EQUITIES)

SKILLS

8
Computer Skills
  • MS Excell
  • Typing Skills
  • Basics.
8
Inter- Personal Skills
  • Verbal communication
  • Listening skills
  • Negotiation
  • Problem-solving
  • Decision-making
  • Assertiveness

8
Intra- Personal Skills
  • Recognizing Negativity
  • Compassion
  • Positive Decision Making

LANGUAGES KNOWN

  • Urdu
  • English
  • Kannada
  • Hindi

HOBBIES

I Love listening Music, Traveling, Drawing and Dancing

PERSONAL DOSIAR

Date of Birth                   :   26TH JULY 1992

Marital Status                 :   Single

Father's Name                :   Wali Jan

Mother's Name              :   Gowher Jan

Siblings                             :   Elder Sister and Younger Brother

Nationality                      :   Indian


DECLARATION

I hereby declare that the above furnished information is true to the best of my knowledge and belief.

Place: Deira Dubai                                                                                                                                                                   Azira Sulthana