Ielts Administrative Assistant
Nov 2014 - Present
University of Wollongong in Dubai, UAE
IELTS Administrative Assistant IELTS is accepted globally as evidence of English language proficiency for academic and immigration requirements. Last year, more than 2.2 million tests were taken globally. 1, 000 test centers and locations in over 140 countries. University of Wollongong processes 12, 000 IELTS candidates per year. Responsibilities include registering, administering and invigilating candidates for the IELTS Certification. Processing of both walk in and online registrations. Provide clear and comprehensive advice to general enquiries; ensure more complex enquiries are forwarded to the appropriate personnel. Also responsible for the IELTS proprietary database(IWAS) update.
Apr 2014 - Oct 2014
Consumer Products Sales Promoter Dubai, UAE HP print expert representative at concession stands within the Jumbo Electronics Retail Distribution chain for Gitex, exhibitions and road show events. Establishing contacts with key HP end users during road shows and events. Assist sales officers in closing large deals with expert knowledge on printers(ink, wide format and laser). Demonstrating new ink and laser products to end users and prospective clients. Training and supervising new sales promoters assigned to printing section. Tracking and reporting relevant data about HP's competitor's sales, numbers and product features. Met and exceeded set print targets sales, leading to percentage commission. Face to face dealing with end users and wholesale clients for feedback on products and support. Targeted to ensure in store and at event customer experience exceeded competitors.
Senior Support Engineer
Apr 2005 - Aug 2012
MicroAccess, ICT Solutions Provider
Senior Support Engineer Abuja, Nigeria
2007 - 2010
MicroAccess, ICT Solutions Provider MicroAccess, ICT Solutions Provider
Senior Engineer overseeing and coordinating all Microsoft/Windows and VMware based infrastructure survey, design, implementation, and support for the organization. Designing, implementing and supporting Microsoft Lync Server infrastructure. Designing, implementing, and securing Active Directory forest. Designing and implementing EDMAS using SharePoint Server,, and 2013. Managing the company's Microsoft and VMware enterprise Partnership program. Plan, Design, implementation and support of mail servers(Exchange 2003, 2007, 2010 and 2013) both on standalone(Windows server 2003, and 2008) servers and clustered server farms, live communication/Instant Messaging.