Al Berwaz Insurance Broker, Abu Dhabi
- Growing company's portfolio with focus on health insurance.
- Managing and maintaining a large portfolio of clients.
- Managing a team of 5 insurance agents; acquainting them with varied insurance products and regulations to ensure knowledgeable salesmanship.
- Maintaining thorough understanding of regulatory environment and insurance industry in UAE.
- Developing and delivering strategic plans for key accounts.
- Working closely with insurance companies to develop solutions based on clients' requirement and to ensure smooth processes and transactions for the clients.
- Maintained relationship for key clients, multinationals and government accounts.
- Exceeded annual sales target by 30% for two consecutive years.
- Identified customers’ needs and closed deals only after systematic consultation – Customized insurance programs to suit customer needs.
- Achieved high client retention and satisfaction - 95% renewal rate
Other Key Performance Functions:
- Monitored claims, policy performance, maintained customers’ records and handled policy renewals.
- Developing and delivering strategic plans for corporate clients
- Reviewed and resolved customer complaints within stipulated time period..
- Represented organization at meetings with businesses and trade associations and promoted company’s insurance policies/products.