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Aya Laugier

Hospitality professional / team leader

Summary

I have more than 7 years experience in the hospitality industry (Australia) working in Cafes, Hotels, and Restaurants in front of house and back of house positions. I excel in customer service and I am seeking an opportunity to work in a good team within a forward thinking business. I am a good team player, love meeting new people, a fast learner and have long term work goals in Brisbane.

Work experience

Aug 2018Sep 2019

Personal Assistant

Sekisui House

Provide overall administrative support, including all reporting documentation.

Translation services to the General Manager and translating for employees.

Assist with the overall presentation and distribution of all reporting documentation.

Apr 2018Aug 2018

Lounge Attendant

Qantas Lounge Brisbane Airport (Accor Hotel Group)

Customer service and Barista / Bartender

Jan 2017Jan 2018

Cafe Barista / Kitchen assistant

Nudgee college / Brisbane, QLD Australia

Solo operating include making coffee and light meal at kiosk. 

Customer service at Functions / Events. 

Oct 2013Dec 2017

Restaurant Team Leader

Taro's Ramen / Brisbane, QLD Australia

・Supervised front and kitchen staff
・Prepare , cook and serve food and drinks
・Ordering produce, organise and manage store
・Solving problems between customers when I was in charged   

Jul 2013Sep 2013

Bartender / Barista / Waitress/Guest service

Sundeck Hotel / Perisher Vally Ski resort, NSW Australia
Oct 2012Apr 2013

Bartender/ Barista / Waitress

Vale Hotel, VBG Restaurant & Bar / Niseko Ski resort, Japan
Apr 2006Sep 2008

Assistant Architect

Aru Core Architecture co. / Tokyo, Japan

Education and Skills

Jan 2016Jun 2017

Diploma of Building Design

TAFE Queensland Gold Coast
Jan 2013Dec 2014

Certificate III in Spoken and Wirtten English

TAFE Queensland Brisbane
May 2011May 2011

Barista Certificate

Coffee School Melbourune
Apr 2004Mar 2006

Associate degree in Art of living

Bunka Gakuen University / Tokyo, Japan
Apr 2001May 2004

Graduated High school

Sagami woman's School / Tokyo, Japan

Personal infomation

・Work status : Permanent Resident
・Country of born : Tokyo, Japan
・Hobby : Traveling, Snowboarding, Hiking, Crafting 
 

Referees

・Remi Victor
Sous chef at Nudgee college 
0435630327

・Taro Akimoto 
Owner of Taro’s Ramen
0412 040 871