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Work experience

Aug 2014Present

Senior Accounts Officer

Tokatoka Resort Hotel
Key Responsibilities: - Internal Audit - General Cashiering - F&B Cost Control - City Ledger and Credit card reconciliation - Reporting and GL Month end reconciliations - Overall supervision of all the staffs
Apr 2014Aug 2014

Reservations Sales Agent

Starwood Hotels & Resorts Worldwide, Inc.
Key Responsibilities: - Basic Function: Ensure all accommodation reservations requests for Sheraton & The Westin Resorts, processed both accurately & efficiently. To provide a high level of service to all customers, both internal and external and to maximize revenue generation through all processes. - Ensure all FIT reservations are guaranteed by credit card or company, in case of local corporate accounts. - Process all prepayments including web (POA) bookings that are non-refundable and prepayments during peak season occupancy dates. - Follow up on prepayment on wholesalers who are on prepayments with necessary standard and procedure in place being followed. - Printing reports and checking arrivals 1 day out, to check recent bookings and verify all details as above for day report. - Understand no show reports, how to investigate no shows & maintain relevant documentation and uploading this on dashboard. - Updating of reservations generated through third party channels. e.g., Wotif, Expedia, Travelocity. Etc. - Understanding of wholesale allotment and accurate processing of the bookings. - Any other duties instructed by the Reservations Manager, Director of Revenue Management or the Management team.
May 2012Apr 2014

Accounts Receivable Clerk

Sonaisali Island Resort, Fiji
Key Responsibilities: - On a daily basis to ensure all invoices/vouchers from the Front Office is collected and all data including addresses and rates from the invoices/vouchers are checked against Reservations and any discrepancies are immediately reported and ensure that all original vouchers are attached to the invoices and all invoices attached to the statement and sent by email or mail. - Monitor the Debtors Aging Report and ensure that no Debtors pass over the limits.And keep accurate record of reversals and potential reversals – submit update to GM on a monthly basis. And apply Debtors payments promptly and keep up to date and prepare weekly cash collection forecast for the FC. - Check the Credit Card Posted report to ensure postings balances with EFTPOS Machine and Credit Cards posted have signed sales slip attached with the invoices. Check for expiry dates, signatures and cancelled cards. And check Bank Statement daily for credit card payments and apply payments promptly in Opera (Visa Card, Master Card and American Express). And for Diners Club Card posted in Opera – ensure that there is a manual signed sales slip attached to the invoices. - Ensure that all overcharges and rebates are reversed with the approval from the General Manager or the Managing Director and reconcile the Debtors control account as per the General Ledger (ACCPACC) with the subsidiary ledger (Opera) on a regular basis. All Credit Notes (if any) is to be approved by the General Manager. - Check Credit limits of all the clients, if need by send new credit application forms with new credit limits with prior approval from the General Manager and collate all documentation for filing and ensure effective recall of information. - Respond in writing when applicable and action reports in compliance with policy & procedure Daily Reports, Financial Statements, Peg board and Monthly Report” “Exchange of cheque”. - Other duties as requested by the Financial Controller and Senior Management.
Feb 2011Oct 2011

Accounts Receivable Clerk

Radisson Blu Resort Fiji
Key Responsibilities: - To understand the credit policy and procedures and assist in approval process for all credit accounts, reference checks and the final approval. - To process and balance all Transfers to City Ledger and initiate any corrections that may be necessary. As per contract ensure that invoices are delivered to the clients, along with any other documents that they may require(e.g.Travel Agency vouchers). Post payments received and reconcile these payments to open invoices in Opera and follow up on accounts in arrears by maintaining a complete file for each customer's account with copies of unpaid invoices and any correspondence. - To prepare pro-forma invoices where possible for all pre-pay agents/companies as the request are forwarded from Reservation Department and enter full details of all Advance Deposits received and review this account to ensure that the balance is for future reservations. - To prepare manual monthly rental, telephone and meal charges invoice for all concessioners and also ensure that collection are done on timely fashion and review all PM Accounts on daily basis, record and investigate any non authorized account. - To follow correct month end procedures to balance the City Ledger with the General Ledger for all categories of Accounts Receivable and for Advance Deposits and prepare month end aging report with the overall debtor’s collection. - To receive and balance all supporting documentation for the previous days credit card transactions.Transfer the individual’s transaction from holding area to batch this up in City Ledger. Reconcile with the totals transferred to City Ledger with the payment received and post payment as a batch. Process refunds on credit cards, and ensure that the Credit Card accounts and balances in the City Ledger are accurate. - To verify and update fortnightly all proposed Travel Agency commissions and using Pegasus and approve batches for payments. - Attend to other ad-hoc duties and training



Training and Productivity Authority of Fiji

Fiji National University


Night Audit
Accounts Receivable
Income Audit
Cost Control