POS system selection for global supermarket chain
Served on a 4-person advisory group charged with selecting a store automation system for a global supermarket chain headquartered in the Netherlands.Consolidated the requirements for the company’s stores in U.S., Scandinavia, Eastern Europe and the Netherlands.Assessed vendor responses including the incumbent supplier from Sweden.Made final recommendations based on best functional fit as well as architectural robustness.
Retail system project diagnostic engagement for British department store giant
Developed process flows and requirements definition for thin-client store back office capabilities for Britain’s fastest growing chain of discount department stores based in Manchester.This mid-project course correction engagement identified a number of key initiatives that needed immediate attention, while suggesting areas that could be delayed.
Store automation project for Japan’s second largest hypermarket chain
The work included analysis and improvement of existing retail processes, requirements definition for a POS and back office system to manage both grocery and general merchandise, RFP preparation and vendor response evaluation, software package selection, hardware specification/selection and acceptance testing.After rolling out in approximately 300 hypermarkets in Japan, the scalable system will also be implemented in the company’s hypermarkets in Hong Kong, Taiwan, Singapore, Thailand and China.
Best practice study for Australia’s largest retailer
Commissioned to provide input to the discount department store division in support of its business reengineering and information systems planning.Areas included were inventory management, CRM, category management, distribution/logistics and store automation.The report also included recommendations as to how the client should adapt these best practices to suit their particular environment.
Supply chain automation study for multi-division retailer based in Hong Kong
Corporate level assessment of the synergy between divisional supply chain processes, including distribution center logistics.The objective was to assess the potential benefits of supply chain consolidation.The divisions involved were a 200-store supermarket chain, a 300-unit convenience store chain and a 90-unit drug store chain.
E-commerce plan for Singapore-based department store chain
Developed the conceptual process flow and pro-forma architecture for major retail enterprise with presence in Singapore and Indonesia, as part of a proposal to develop and implement their click-and-mortar E-commerce strategy.
First retail software project for the largest drug store chain in the United Kingdom
Managed the system definition, development and installation of a dual-processor, full price lookup system for the largest drug store chain in UK.This was the company’s first attempt at migrating from electromechanical cash registers to point-of-sale automation.
Groundbreaking retail system for a French department store chain
Developed requirements specification and managed the software development for a state-of-the-art POS system for a large department store chain in France.This was one of the first store computerization projects of any kind in Europe.
Introduction of modern retail technology in South America
Managed the requirements specification, software development and implementation of the first supermarket scanning system in Brazil.