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Austin Chang

FAE Manager

Work experience

Nov 2013Dec 2014

FAE Manager

Chita Technologies Co.,
  • Build and managed Shenzhen FAE Team.
  • Demo Chita touch controller IC and verified the tape out IC performance&function.
  • Supported R&D to debug and trace touch controller firmware problem.
  • Promoted Chita touch controller IC and collected various touch panel information.
  • Created new customer and provided the last data sheet to them.
  • Supported customer to design touch panel structure and hardware.
  • Supported customer to design sensor pattern and FPC layout.
  • Checked with customer about PCB&FPC process issue.
  • Adjusted touch controller IC firmware to meet customer specification.
  • Solved various touch panel issue and make fine tune.
  • Provided the testing standard and the testing procedure to customer.
  • Supported customer to do mass production testing.
  • managed every project schedule and assigned FAE manpower for fine tune touch panel.
  • Provided the best solution of touch panel to customer.
Jan 2010Oct 2013

FAE Manager

CL Square Co., (Focaltech Agent)
  • Promoted Focaltech touch controller IC and collected various touch panel information.
  • Created new customer and provided the last data sheet to them.
  • Supported customer to design touch panel structure and hardware.
  • Supported customer to design sensor pattern and FPC layout.
  • Checked with customer about PCB&FPC process issue.
  • Adjusted touch controller IC firmware to meet customer specification.
  • Solved various touch panel issue and make fine tune.
  • Provided the testing standard and the testing procedure to customer.
  • Supported customer to do mass production testing.
  • managed every project schedule and assigned FAE manpower for fine tune touch panel.
  • Provided the best solution of touch panel to customer.
  • Build and managed Shenzhen FAE Team.
  • Project team work. 
Mar 2004Dec 2009

Sales Manager

Everterm technologies Co.,
  • Created new customer and maintain old customer
  • Managed each project and cooperated with each vendor
    • KLA-Tencor photomask defect inspection machine. 
    • KLA-Tencor particle scanning machine.
    • DMS FOUP/FOSB Cleaner machine.
    • Hitachi gold bump&solder bump defect inspection machine.
    • Ebara solder bump&TSV electroplating machine.
    • Microcontrol Dry film lamination machine for WLCSP application.
    • EO Laser short ring cutting machine.
    • TOP L/C dispenser and seal machine.
  • Promoted equipment and made public presentation to customer. 
  • Prepared sales forecast and sales report to vendor.
  • Contract and Price negotiation.
  • New equipment marketing survey.
  • Arranged the order equipment move in schedule.
Nov 2000Feb 2004

Service Engineer

Hauman technologies Co.,
  • Promoted ICOS IC package lead defect inspection machine.
  • Provided the service and the maintain SOP to customer
  • Provided the operation manual and the presentation to customer.
  • Cooperated with vendor and replied bug problems to them.
  • Made new model equipment Demo. 

Skills

8

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