Project Manager
IBM®
Professional Progressive Growth Path at: Technical Team Leader, Project Manager(promoted in Apr, ‘07), Project Delivery Manager and People Manager(Apr, ‘08-Jan,‘ 15): Key Result Areas: Analyzing and translating business/functional requirements to technical requirements and design. Assisting clients with the transition from the conceptual and design phases to the full lifecycle of developing and implementing effective solutions. Interfacing with clients for gathering business need, conducting system analysis and finalizing technical/functional specifications and high level design documents for the project. Managing relationship with project stakeholders, keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables. Identifying and driving opportunities to improve the efficiency of the processes using various Lean methodologies. End-to-end Client Service Delivery Management. Identify, define, measure, control and monitor key project Critical Success Factors(CSFs). Client Satisfaction ratings through effective engagement and diligent stakeholder management. Empower and drive the team to generate ideas and propose business value additions to the client as part of the organization‘ Account Growth Program(AGP)'. Forecast, plan and manage various project metrics, dashboards and reports satisfying all stakeholders across the organizational hierarchy. Prior Work Experience
