Aurobindo PMP® ITIL® CSM®

Key Result Areas: 

• Responsible for end-to-end delivery of Healthcare Projects / Products for a largest Healthcare Provider from the US.
• Establish PM Governance standards including Project Management Operations and operating model.
• Drive standards for PM capabilities – with specific focus on Delivery Management, sharing domain knowledge and industry best practices.
• Build Delivery Excellence best practices and manage workload of Technical Architects, leads etc., and help to remove impediments to their success.

Key Result Areas: 

• Initiate, Plan and Execute internal IT team’s capabilities with respect to the business needs.
• Strategizing solutions, collaborating with the Business Development team to identify opportunities, work on the RFPs, Solution Bids highlighting iMEDGlobal’s delivery capabilities.
• Undertake Product Development / Solutions based on the Market Intelligence inputs provided by the Sales team, thus collaborating with the Business Development team.
• Contribute to organization’s success in terms collaborating with the Learning and Development team to address the organization’s various learning needs.
• Complete responsibility of all in-house IT projects including – staffing, teaming, supervising development, testing and implementation.

Key Result Areas: 

• Analyzing and translating business / functional requirements to technical requirements and design.
• Assisting clients with the transition from the conceptual and design phases to the full lifecycle of developing and implementing effective solutions.

• Interfacing with clients for gathering business need, conducting system analysis and finalizing technical/ functional specifications and high-level design documents for the project.
• Managing relationship with project stakeholders, keeping stakeholders informed of progress and issues to manage expectations on all project requirements and deliverables.

• Identifying and driving opportunities to improve the efficiency of the processes using various Lean methodologies.
• End-to-end Client Service Delivery Management.
• Identify, define, measure, control and monitor key project Critical Success Factors (CSFs).
• Client Satisfaction ratings through effective engagement and diligent stakeholder management.
• Empower and drive the team to generate ideas and propose business value additions to the client as part of the organization ‘Account Growth Program (AGP)’.
• Forecast, plan and manage various project metrics, dashboards and reports satisfying all stakeholders across the organizational hierarchy.