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Work experience

Jan 2014Apr 2015

Medical Assistant

Escondido Urology Medical Group
  • Managed front office duties in a timely manner
  • Answered to telephone calls, faxes, and emails
  • Booked appointments and oversaw schedule
  • Faxed out weekly claims, reports, and requests
  • Provided instruction and education to patients
  • Reviewed and monitored referrals and authorizations
  • Excel projects
  • Wrote outgoing letters to patients, doctors, and insurance companies
  • Translated basic instructions to Spanish patients
  • Assembled and organized patient information and charts
  • Collected and handled specimens
  • Took inventory of supplies
  • Ordered labs and pharmacy refills for patients
Jan 2012May 2015

Key Carrier

Smart and Final  Extra
  • Attended to needs and requests of customers
  • Answered to all telephone calls
  • Ordered needed merchandise
  • Received merchandise from manufacturers
  • Managed employee duties and breaks
  • Distributed and oversaw tags throughout store
  • Rotated, replenished, and organized all shelf products
  • Resolved issues with purchase orders and business accounts


Jan 2010Present

Psychology with and emphasis on English Literature

Palomar College San Marcos

General Education, Extended Psychology and English Literature classes.

Jul 2013Jul 2014

Administrative and Clinical Medical Assisting

Regional Occupational Program