Augusta M. Melander

  • Escondido CA
Augusta M. Melander

Administrative Assistant

Work experience

Work experience
Jan 2014 - Apr 2015

Medical Assistant

Escondido Urology Medical Group
  • Managed front office duties in a timely manner
  • Answered to telephone calls, faxes, and emails
  • Booked appointments and oversaw schedule
  • Faxed out weekly claims, reports, and requests
  • Provided instruction and education to patients
  • Reviewed and monitored referrals and authorizations
  • Excel projects
  • Wrote outgoing letters to patients, doctors, and insurance companies
  • Translated basic instructions to Spanish patients
  • Assembled and organized patient information and charts
  • Collected and handled specimens
  • Took inventory of supplies
  • Ordered labs and pharmacy refills for patients
Jan 2012 - May 2015

Key Carrier

Smart and Final  Extra
  • Attended to needs and requests of customers
  • Answered to all telephone calls
  • Ordered needed merchandise
  • Received merchandise from manufacturers
  • Managed employee duties and breaks
  • Distributed and oversaw tags throughout store
  • Rotated, replenished, and organized all shelf products
  • Resolved issues with purchase orders and business accounts


Jan 2010 - Present

Psychology with and emphasis on English Literature

Palomar College San Marcos

General Education, Extended Psychology and English Literature classes.

Jul 2013 - Jul 2014

Administrative and Clinical Medical Assisting

Regional Occupational Program