Dynamic entrepreneur with a 20 year record of achievement and demonstrated success. Adept at gathering customer requirements and providing solutions based on customer needs. Diverse business experience and attentive listener with passion for securing customer loyalty through excellent service
Dynamic entrepreneur with a 20 year record of achievement and demonstrated success. Adept at gathering customer requirements and providing solutions based on customer needs. Passion for constantly delivering more than expected and securing customer loyalty through excellent service.
Core competencies include:
·Adage ERP Implementations
·Supply Chain Management
·MS Office 2007 Applications
·SOX Internal Controls
·IT Project Management
·Project Management tools
Jun 2006 - Present
Interquest Detection Canines
Interquest is the oldest and largest contraband detection and drug dog service provider, celebrating a quarter century of excellence in 2004.
Performed all business start up duties, and purchased Interquest franchise in 2006. Provided initial marketing development and penetration of un-serviced territories in the Southeastern US. Currently handling all financial management, marketing, hiring, training and client relations duties for Interquest of Alabama.
¨Due to strong marketing and introduction efforts, Interquest is now servicing over 20 school systems throughout Alabama, Mississippi and Tennessee.
¨Through contract negotiations, I was able to set a franchise record for daily pricing of our services. Also met goal of 35% profit margin of yearly revenues, due to strong financial management of resources, expenses, and company assets.
Mar 2005 - Jun 2006
Solutions Implementation Consultant
British Petroleum, Inc. is a worldwide leader in providing energy related products to a global market.BP employs over 96,000 people and operates in over 100 countries worldwide.
Based in the US, I coordinated US and UK support during the implementation of the Planview Project Management software tool.I handled US and UK support for related training issues, problem fixes, configuration requests, and product enhancement requests for the Planview software tool.
¨I held tool Admin. License and maintained configured screens, budget load process, OBS and WBS, user set up and workflow functionality.
¨During my involvement with the project, I closed over 250 support related requests as tracked through BP’s Keystone Support System.
¨Handled US transition of all outstanding bug fixes and product enhancement requests to the Wipro Group in Bangalore, India, for long term support.
Sep 2000 - Mar 2005
Coca-Cola Enterprises is the world's largest marketer, producer and distributor of Coca-Cola products. CCE operates in 46 U.S. States, Canada, and several European countries as well.
While at CCE, I was involved 2 software implementations projects, facilitated a budget planning process, and led the effort to select a middleware solution and vendor. My responsibilities included tool selection, requirements/process mapping, software configuration, training, rollout and support.
¨Configured, implemented and launched the Planview Project Management tool to the CCE project Management community. This included 150 project managers and 600 timesheet only users.
¨Implemented CCE’s first Sarbanes Oxley solution which was used for all SOX related audit checklists, internal controls pass/fail determinations/remediation, and internal control audit information
¨In 2003, I worked with both CCE IS and Business communities to identify, prioritize, and review IS investment opportunities for the $45 million IS budget.
Jun 1998 - Sep 2000
Project Manager/Solutions Consultant
Systems and Computer Technology
Systems & Computer Technology Corp. (SCT) provides information-technology services and administrative-application software in the higher-education, local-government, utilities, and manufacturing/distribution markets.
Responsible for implementing Adage ERP software, Fygir Supply Chain software, and SCT outsourcing contracts.Responsible for all implementation planning, technical and functional staffing requirements, budget issues, organizational readiness assessments, and status reports for a $3 million project.
¨Met all budget goals and time requirements for the Daikin implementation project.
¨Managed 5 technical and functional resources and all client technical solution requests.
¨Secured additional revenue through sales of IT outsourcing services.