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Jan 2008Dec 2009 (hons)

University of sindh Pakistan

January 2008 - may 2009

Master of commerce M.COM (HONS) University of sindh jamshoro


Work experience

Jun 2013Dec 2014

Customer Service Officer

FINCA Micro Finance Bank ltd.



Essential Duties


  • Performs a variety of duties to support the customer service function of a branch
  • Responsible for scrutiny Accounts opening documents (AOD) and filling them,

Generation of accounts and also keeping all records as per bank policy.

  • Receive inward/outward clearing collection of cheques for timely lodgment.
  •  Receive internal/online fund transfer  through cheques and internal fund transfer also.
  • Make sure that KYC should be properly filled and updated the same day.
  • Responsible for reconciliation of bank A/C, security stationary on weekly basis.
  • Maintains a thorough knowledge of the features and benefits of all Bank
  • products and services; interviews customers; assesses their financial needs.
  • explains services and options available; obtains proper identification and
  • verifies new customers to acquire banking history; obtains supervisor’s
  • Approval to open new account if necessary.
  • Completes the documentation and performs point-of-sale processing on all
  • Open different Types of Accounts.
  • Places orders for checks, debit cards, endorsement stamps, etc. as needed.
  • To perform floor duty and continuously main and improve branch ambiance, to make sure

That all marketing material is promptly available and up to date.

Mar 2009Nov 2011

Service Adviser

Toyota Hyderabad Motors (3"s Dealership)

                                      Job responsibilities:

  • These all are my responsibilities to facilitate the customers
  • Estimation of insurance claim
  • Making costing and valuation for claim
  • Resolve the all dispute related insurance claim
  • Have a sound knowledge about general insurance polices
  • Have knowledge of all type of insurance polices
  • Also have knowledge to deal insurance claim
  • After completion of work making bills
  • Also maintain the account of insurance company
  • Making ledger of separate insurance companies
  • Maintain the record of all insurance companies manually.
Jan 2008Dec 2009

Under Writing (Department)

EFU General Insurance Company Limited

                                Representative Duties/Activities

  • Checks and verifies suppliers’ invoices to ensure items are supplied and charged to correct accounts
  • Validates speed codes and account numbers
  • Assists in the collection of accounts receivable by verifying credit memos
  • Assists with internal billing and invoice payment processes
  • Assists with queries and requests on outstanding deliveries and invoices
  • Types routine correspondence
  • Performs data entry into data base or Excel spreadsheet system
  • Assists with monthly financial reports, accounts reconciliation, and invoices
  • Assists in maintaining the files and records management system
  • Performs general clerical functions such as photocopying, receiving, sorting and distributing mail.



Compliance/Audit and internal control
A highly competent, motivated and enthusiastic workshop coordinator with experience of 4+ years Working as part of a team in a busy environment. My goals involve growing with company/organization. where I can continue to learn, gain additional experience, constantly work on expanding and completing different knowledge, take on additional responsibilities and contribute as much of value as I can.


Mar 2009Dec 2009

Certified Service adviser

Toyota Motor Corporation (Japan)
Best service adviser certificate awarded by Toyota motors corporation TMC (JAPAN) Two times got promotion in years

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