Education

Education
2011 - 2015

Honours Geography and Environmental Studies (B.A.)

McMaster University
  • Level IV Honours Geography and Environmental Studies (B.A.) 
  • Interdisciplinary minor in Sustainability

Skills

Skills

Social Media

Consistently use a variety of platforms including Facebook, Youtube, Instagram, Twitter, Tumblr, Pinterest, WordPress

Microsoft Office

Experienced in working with Word, PowerPoint, Excel and Outlook

Customer Service

Experience working with a variety of clientele in-person, over the phone, and online 

Time Management

Experienced with prioritizing tasks and meeting deadlines promptly and efficiently

Communication

Proficient in online and phone etiquette, excellent verbal and written skills

Work History

Work History
Mar 2013 - Present

Marketer

Prep101
  • Worked with team in a fast paced environment, promoting course prep sessions to students by handing out information pamphlets
  • Greeted students and answered any questions or concerns they have about the prep sessions in a quick and efficient manner
  • Assisted course instructors during prep sessions by handling set-ups, clean-ups and sign-ins, paperwork and gathering feedback from students
Jun 2014 - Aug 2014

Curatorial Attendant of Heritage Services

Town of Richmond Hill
  • Handled artifacts, art and archaeological material in manner as per policy
  • Manually catalogued incoming artifacts and artifacts on reserve for the collection
  • Efficiently worked on database entry of collection files for record keeping
  • Set-up and completed digital imaging of artifacts between collection sets
  • Assisted with safe storage of the collection and organization of the facility
  • Researched, designed and created archaeology exhibit for display at Elgin West Community Center
Jul 2012 - Sep 2012

Bring Back The Wild Program Assistant

Earth Rangers
  • Assisted in various projects such as the monitoring of local bird populations, as well as flora and insect monitoring and study
  • Assisted in research and used computer skills such as data entry and the use of Microsoft Outlook, Excel, and Word on a daily basis
  • Participated in and conducted fieldwork
  • Provided administrative support to keep in contact with schools and companies to keep appointments and information updated
  • Assembled and organized display boards, thank you packages, posters and kits used for fundraising at schools
  • Helped fundraise and guide guests during live animal demonstrations at Canada’s Wonderland
  • Worked cooperatively with staff and assisted them when needed to improve productivity
  • Cleaned, set up and organized animal cages and event equipment
Apr 2010 - Sep 2011

Customer Service Assistant, Sales Associate and Cashier

Edible Arrangements
  • Welcomed customers as they came in and assisted them in an efficient and friendly manner
  • Dealt with any concerns, questions or complaints from customers calmly and effectively by engaging them in arriving at acceptable solutions that address their concerns while minimizing loss of profits & sales, over the phone and in person
  • Worked cooperatively with other employees and assisted them when needed to improve productivity
  • Dealt with computers and phones on a daily basis
  • Cleaned and organized store front on a weekly basis, making sure to update and advertise new promotions and sale items

Portfolio

References Available Upon Request