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Work experience


Undergraduate Pharmacist






Pharmacy Manager

PHARMACY MANAGER - Brighouse, West Yorkshire Promoted from the Boots Huddersfield branch as a newly qualified pharmacist to the Boots Brighouse Branch for a challenging role as a pharmacy Manager. Managed a high volume store and successfully built an excellent status to compete with surrounding pharmacies. Responsible for all aspects of pharmacy functions including purchasing, inventory control and customer service. Supervised all aspects of pharmacy retail operations including drug dispensing, order entry. Initiated and 'promoted new pharmacy service programs over 6 month period which resulted in prescription volumes and overall sales that exceeded prior years total by 20% Provided extraordinary customer care to ensure customer satisfaction and loyalty. Organised and Participated in various community events. Received a Post-graduate diploma in Medicines Use Review which allowed me to provide a medicines use review service. Introduced New surgeries and nursing homes to our PCS Model, which boosted an increased revenue. Implemented new pharmacy practice standards which resulted in an elevation YTD performance from 58% to 79% in the first four months of my promotion. Customer satisfaction scores were 81% in and 89% in. Effectively communicated with area lead pharmacist about pharmacy goal and metrics. Built and retained a base of satisfied and loyal clientele through individualised and personalised care. Supervised, coached and trained staff through Medicines counter assistant course and Dispensers course. Manage all employees in the pharmacy, including hiring, scheduling, and conducting employee reviews. Developed and continued to have a strong relationship with store management to promote teamwork between the store and pharmacy department.


May 2014Sep 2014

Consultant Pharmacist-Short-Term

CONSULTANT PHARMACIST-(Short-term contract) - Featherstone, West Yorkshire Management and dispensingsupplyof medicinal products in compliance with the


Sep 2008Jun 2013


PHARMACIST PRESCRIBER MORLEY HEALTH CENTRE - Morley/Leeds, West Yorkshire Provided expertise in clinical medicine reviews and addressing public health and patients social care needs. Ensured safe, effective, rational use of medicines. Monitored patients taking high risk medicines those with a narrow therapeutic index. Reconciling medicines following hospital discharge and working with hospital and community pharmacists to ensure patients receive the medicines the need following discharge. Managing repeat prescription reauthorisation procedures by reviewing requests for repeat prescriptions and medicines reaching review dates. Managing medicines queries from patients and healthcare professionals. Implementing drug alerts and withdrawals for example, MHRA alerts. Developing and running pharmacist led clinics, such as medicines use reviews and chronic condition management. Screening diagnosisand initiation of treatment and follow-up appointments in patients with long term conditions. Monitoring long-term conditions and identifying any early deterioration. Providing medicines information and training to practice healthcare professionals and other staff. Reviewing pathology results for patients on known medicines. Triaging patients to appropriate practice services and/or healthcare professionals. Helping prepare for CQC visits. Area of speciality includes mental health, diabetes and dermatology. STORE OF LEARNING PHARMACY MANAGER


Jan 2010Aug 2010

Consultant Pharmacist

Consultant Pharmacist-(Category D Prison) - Doncaster, South Yorkshire Reviewed and verified medication orders from prescribers for completeness, correctness, authenticity and legality. assessedprescriptions against patient/youths medical profile for improper drug selection, under/over dosage, drug interactions, formulation and delivery system. Assessed prescriptions against formulary for compliance, and refer non-formulary requests as required for approval when necessary. Managed and directly prepared, manufactured, compounded and dispensed drugs and pharmaceutical preparations. Provided consultations to medical staff and the medical authorisation review committee and provided discharge consultations as required. Supervised and directly maintained records of drugs, poisons and narcotics received and supplied as governed by the GPHC. Assisted in the preparation of estimates for the requisition of drugs required. Monitored and instructed Pharmacy Technicians in standard and routine phases of the work. Introduced new standard operating procedures. Ward rounds-in house service under the supervision of the pharmacist. Clinical Medication review clinics-usually a full afternoon focusing on particular category of patients e.g. epilepsy, COPD, asthma, hypertension, diabetes etc. INDEPENDENT PHARMACIST PRESCRIBER


Sep 2006Aug 2008

Pharmacy Manager

PHARMACY MANAGER - Dewsbury, West Yorkshire Responsible for the opening, setup and implementation of the new Asda pharmacy in Dewsbury. Oversaw and monitored operations of startup, including setup of licensure and enrolment of third party programs such as medicare, as well as inventory and patient care. Formed very strong relations with primary care trust in introducing and establishing commissioned services for the local community. Mentored and coached 9 staff members through on boarding, open communication, training and development opportunities and performance management process. Enhanced colleague moral and productivity through consistent training and leadership. Accurately filled prescriptions, consulted with physicians on medication dosages, drug interactions, diabetic testing supplies and potential effects of prescription and OTC medications insuring for patients safety and satisfaction. Provided medication therapy management, comprehensive medication reviews, patient education, monitoring, physician consultations, patient compliance consultation and targeted intervention program. Oversee day-to-day pharmacy operations, including budgeting, achievement of business objectives, and minimising waiting times. Promoting pharmacy services and 'immunisations of all types, including travel medicine to existing and new pharmacy customers. Focus on customers needs and satisfaction, ensuring customers are provided world class customer service through use of best practices and prompt communications with physicians. Received a GOLD AWARD for best customer service. Managed and maintained inventory goalsby implementing various cost effective strategies. Successfully led key projects such as a delivery service for house bound patients which resulted in a positive outcome and increased revenue. Prepared Monitored Dosage systems for nursing homes and individual patients. Provided free health checks to promote a healthy living pharmacy. Assisted students with volunteer placements in the community. Resolved customer care issues and complaints. Conducted clinical medication use reviews and PGD services such as erectile dysfunction, asthma, travel medicine, flu vaccinations, hair loss etc. Ordered and maintained pharmaceutical supplies and medicines. Task scheduling and wage planning. Ensured all essential services were operational and introduced a number of "lAdvanced services e.g. head lice treatment scheme, NRT, EHC, substance misuse services and chlamydia screening. Increased sales by 23 % over two-year period. Customer Satisfaction score was 82%. Staff satisfaction survey was 89.7%


Leeds University


Post Graduate Certificate

University of Leicester


Post Graduate Certificate

Brighton University




Honours Degree