• Currently in Kuwait, Permanent Residence of Canada
  • 00965-97219882
  • aslamabbas@hotmail.com
Aslam A. Halde

Aslam A. Halde

IT Consultant


20+ years of proven experience and ability in translating business needs into technology requirements and to successfully manage all phases of IT projects from needs analysis and requirements definition to vendor selection, system implementation, and user training programs.

Extensive skills in designing infrastructure, implementing business systems, policy & procedures, restructuring, business process automation, risk management, audit controls, IT Security, virtualization and DR sites.

Professional Experience

Work History

IT Consultant

Sep 2014 - Present
YIACO Medical Company

Restructured the IT Department to meet the required support functions, improved skills and knowledge of staff to increase productivity and job satisfaction level, enhanced unified communication system to connect using voice and video conference, Prepared study to upgrade ERP system Microsoft Dynamics AX against purchasing new system. Coordinating with consultant firm to develop blue print for the business and GAPs in the ERP system to meet business requirements. Developed policies & procedures to fit the standards and organization requirement. Implemented Employee Self Service, Enterprise Content Management System, Hospital Information Management System, Cognos BI, Loyalty Program, Logistics WMS integration, Business Continuity, Disaster Recovery Site, VMs, Office 365, SharePoint and Intranet Portal.

Asst. CEO – Support Services

Feb 2013 - Aug 2014
T’azur Takaful Insurance Company

Responsible of IT, HR, Financial and Business support. Involved in business decisions, forecast, budgets, analysis, market research, statistics, supporting overseas expansion. Aligning/optimizing business processes and resources to support strategic decisions and achieve targeted results.

Sr. Manager – Information Technology

Jun 2011 - Jan 2013
T’azur Takaful Insurance Company
  • Reinstated failed software project and successfully implemented all departments to go live within 6months.
  • Restructuring of Data Centre to virtualized environment and centralized SAN storage.
  • Implementing Security and managed threats of single point of failure.
  • Disaster Recovery Onsite, Offsite and DR Site.
  • Contingency and Emergency Plan
  • Expansion and supporting sales distribution channels within Kuwait.
  • Trained and enhanced skills of existing staff for effective operations and time management to support the business systems.
  • Implemented call center operations.

Head of Information Technology

Jul 2007 - Jun 2011
Boubyan Takaful Insurance Company
  • Provide technical assistance in identifying, evaluating, designing, developing, testing and implementing systems and procedures that are cost effective and meet business requirements.
  • Ensure business process work meets key project milestones/timelines, deliverables and are successfully executed.
  • Planning, designing and documenting the requirement for Hardware, Network & Security implementation.
  • Manage crisis situations; this involves complex technical hardware and/or software problems. Plan and systematize the Disaster Recovery for all Business Systems.
  • Evaluate proposals, organize system demonstrations, short list vendors, analyze and document the GAPS between available off-the-shelf insurance system and organization’s business requirement.
  • Recommend, select, purchase, implement, manage and maintain the core business insurance software application.
  • Responsible to select and implement ERP system.
  • Identify and understand the requirements of Business Units. Research and recommend new systems according to the changing requirements.
  • Assign and review the work of system analysts, project leaders, programmers.
  • Review project plans, conduct regular meetings with vendor’s project manager for achieving desired goals and target deliverables.
  • Closely monitor the UAT during the entire project until completion.
  • Respond and document, written and telephone request for system related issues during UAT testing.
  • Conduct regular meetings with department heads, managers, supervisors, vendors and users, to solicit cooperation and resolve issues.
  • Review and update the project plan, approve system charts, project progress reports and programs prior to implementation.
  • Train and re-train users on business applications to achieve significant improvements in their understanding in the systems operation and productivity.
  • Develop organization goals, policies and procedures, IT infrastructure documentation.
  • Recruit/head hunt industry experienced staff, provide necessary training and supervise them to achieve organization objectives.
  • Manage a multi-skilled IT taskforce to address diverse IT requirements and system issues.
  • Ensure the business systems operate effectively.
  • Design and document the process to implement the project of online selling insurance product through website, kiosk machines and bank branches (bancassurance).
  • Develop short term/long term business project plan.
  • Evaluate and review the organization’s technology requirement including hardware and software upgrades.
  • Direct, supervise and manage the vendor team for network and security implementation and documentation.
  • Direct daily operations of department, analyze workflow, set priorities, deadlines, and develop standards.
  • Create and manage IT Budget/expenditures and ensure cost effectiveness.

Manager IT & Projects

Apr 2005 - Jun 2007
Gulf Takaful Insurance Company
  • Built the IT infrastructure strong enough to cater all types of insurance business online/remote operations, equipped to handle inside outside geographical locations.
  • Formed IT team and Help Desk to support the business system.
  • Managing & implementing simultaneous software projects from two different vendors for General Insurance and Life & Medical Insurance within the budget and time-frame.
  • Established Head Office, Branch office and 6 outlets in Kuwait.
  • Planned to develop online selling Insurance Website.
  • Maintain industry standards and apply new technologies.
  • Planned & documented the requirement to establish the call center operations.
  • Executing daily operations in the department and to introduce new technologies in the Insurance Market.

IT Manager

Jan 2004 - Mar 2005
DNATA Travel & Tourism (Kuwait)
  • To align the Dnata Kuwait project to full operational status
  • Managing crisis situations, involving complex technical hardware and/or software problems.
  • Plan and systematize the Disaster Recovery for all Business Systems
  • Ensure all IT related processes meet key project milestones/timelines, deliverables and are successfully executed.
  • Manage multiple & complex IT projects within Kuwait to maintain & drive the configuration of all existing Dnata branches as well as identify and set-up prospective retail locations to full operational status.
  • To set-up and launch the 24 Hour Dnata Call Centre and Dnata Travel Shop at Kuwait International Airport.
  • Implementing the Call center system and integrating features with business applications.
  • Implement policy and procedures; perform regular IT Audits to ensure that relevant software licensing laws are adhered to.
  • Providing secure access to the network for remote users. Regional networking.
  • Maintaining in utmost confidence the company’s confidential data.
  • To improvise comprehensive support to a large user group of over 60 users spanning 5 Dnata locations in Kuwait
  • Develop & Organize regular interactive training sessions & workshops for dispersing technical information to users.
  • Planning & systematizing the disaster recovery for all business systems.

Supervisor Communication Systems (Part Time)

Apr 2003 - Dec 2003
Mashaer Haj & Umrah Services (Local partner of DNATA Kuwait)
  • Design and implement the network infrastructure
  • Dealing with vendors, recommending & ordering of the hardware equipment's.
  • Assisting in implementing the Alcatel telephone system as per guidelines.
  • Installation & configuration of Compaq Servers and workstations
  • Registering domain name, developing website, hosting and managing email accounts.
  • User support & training on office applications.
  • Installation & configuration of Galileo ticketing system.
  • Documenting the Network IP structure, Alcatel system setup, Trunk lines etc.
  • Managing database and data backup on a regular basis.

Specialist – Information Systems

Aug 1999 - Dec 2003
Gulf Investment House
  • Implementing the company’s IT policy & procedures.
  • Backup procedures & disaster recovery.
  • Recommending & Implementing; Managing all communication equipment's (hardware & software).
  • Design & implement windows 2000 network.
  • Configuring Firewall, Proxy server, File server, MS Exchange Server 2000.
  • Configuring MOXA RAS for remote login
  • Configuring Symantec Antivirus for Server, Exchange & Gateway
  • Supporting users to resolve the hardware, software and network issues.
  • Implemented and maintained Norstar EPBAX system.
  • Developed Bank Test-key system software
  • Developed Time & Attendance system
  • Developed Back-to-Back Islamic swap system.

Administration Manager

Mar 1996 - Aug 1999
PIVA Group of Companies
  • In-charge of the companies Administration Department.
  • Programmed and computerized the tele-marketing, sales, customer service and accounts system for the company.
  • Established the administration & computer department at the branch office in Thailand Chiang-Mai, during October & November 1997.

Computer Operator

Oct 1995 - Feb 1996
PAAC (Public Authority for Assessment of Compensation)
  • Prepare MIS reports as required for Director General’s office.
  • Prepare statistics for reports received from the United Nations.
  • Support document management system
  • Manage and organize large filing system

Incharge - Post Market Operations

May 1993 - Jul 1995
Pratibhuti Viniyog Pvt. Ltd. (Member National Stock Exchange-India)
  • Headed a team of 6 people in the share department, taking decisions on behalf of the company.
  • Transacted with custodians for GDR & local shares. Dealing with FII’s (Jardine Fleming), SEBI, Custodians (Citibank, HongKong Bank), Stock Exchange (Bombay, Pune & National Stock Exchange).
  • Managed the database “Stock Control System” and also dealt with local clients.

In March-95, I was given charge of all institutional transactions dealt by the company. Dealing, transacting with institutions and processing of the transactions were some of my responsibilities.

Educational Qualifications

  • BACHELOR OF COMMERCE (University of Bombay, India)

Technical Proficiency

  • Strong interest / understanding of systems and end-to-end business processes
  • Ability to design new systems or system enhancements.
  • Ability to determine feasibility of proposed systems or assignments in terms of personnel, equipment, cost and time within systems and development scope.
  • Ability to analyze business problems, which are inherent to the functional area being served.
  • Ability to recommend and direct improvements and corrections in operational systems.
  • LAN / WAN Computer and Telephony Networks
  • Sound understanding of Audio-Visual Systems, video-conferencing systems, call center systems.


  • Young, energetic and ambitious
  • Can get along well with people of all levels
  • Reliable and dependable
  • Ability to work under pressure and meet deadlines
  • Keeping employers interest over personal interest
  • Acumen to design, program and implement systems.

Acquired Skills

  • Broad Technical Background.
  • Leadership and people management skills
  • Excellent project management, administrative and change enabling skills.
  • Extensive networking within the IT trade
  • Excellent negotiation skills
  • Ability to act independently and decisively
  • Excellent analysis and problem solving skills
  • Excellent interpersonal and team leading skills
  • Excellent written and verbal communication skills
  • Excellent time management and priority setting
  • Planning manpower, systems, and budget.

Personal Data

  • Born on 24.08.1972 in Mumbai, India
  • Car Driving License India, Kuwait, Canada
  • Fluent English Spoken/Written
  • Married with three children
  • Hobbies: reading, exploring