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Work History

2014-09

Manager

Global Data Governance
Nuevo Manantial S.A.[http://www.nuevomanantial.com/] Manager. Leadership of a group of dedicated project managers and software developers(internal and external) with global responsibility over
2010

Information Security Manager

Global Data Governance Software Development and
Information Security Manager. Management of a group of 6 FTEs(software engineers, analysts and programmers) working on: Software package selection and implementation: SAP ECC, Totvs Microsiga Protheus, Mentor Graphics Valor(vertical for the Surface Mount Technology industry), Smartime(time and attendance), Facility Commander(CCTV and access control), etc. Development of software applications required by the business: commercial system, web applications(institutional site, field service, RMA, etc.), reports, enterprise service bus/Enterprise application integration, etc. Web site development and management[http://www.pcartsargentina.com/; http://www.bangho.com.ar; http://www.magnum-tech.com.ar]. Project management, priorization, planning and tracking.
2012-06

Chief Technology Officer

PC Arts Argentina S.A.
http://www.pcartsargentina.com/] Chief Technology Officer. Responsible for maintaining the operation of all company systems and infrastructure(9 sites in 5 locations), composed of hardware, software, data networks, fixed and mobile telephony. Administration of a data center and 9 server rooms with over 170 servers and 80 databases. Definition of technology strategies, infrastructure and operation of all computer applications. Reorganization, design and proposal of improvements in the technology area. Information technology service management. Business relationship management. Service portfolio management. Service catalog management. Change management. Vendor and contract management for hardware, software, networking and IT services. IT budget development, management and monitoring. Development of KPIs and contingency plans. Leader of a dedicated team of 8 FTEs(server administrators, network administrators, database administrators).

Partner

Profit and loss
responsibility. 2011-05. 2012dilobIT[http://www.dilobit.com.ar] Partner. Responsible for Serena Business Manager workflow management system consulting project management at the following customers: Tecnosoftware S.A. at Telecom Personal S.A and Tecnosoftware S.A. at Cabal Cooperativa de Previsión de Servicios Ltda. Responsible for e-mail consulting project management at Johnson Acero S.A. Responsible for software licensing consulting project management at Latinbonos Sociedad de Bolsa S.A. Web site development and management[http://www.dilobit.com.ar].
2009-11

Chief Information Officer

Belgrano
9. 2011Universidad de http://www.ub.edu.ar] Chief Information Officer. Definition of IT strategy, infrastructure and operation of all information systems. IT budget generation, management and control. Hardware, software, networking and IT services vendor and contract management. Responsible for development and maintenance of information systems and software packages implementation. Software package selection and implementation: SunGard Higher Education PowerCampus(ERP for universities), Oracle CRM on demand(CRM), Payroll(payroll package), Calipso(accounting), DSpace(institutional repository), Adobe Connect(videoconference), etc. Web site development and management[http://www.ub.edu.ar; http://www.rlcu.org.ar]. Responsible for technical support for all internal(1.400 faculty and 500 administrative employees, distributed in 9 sites in 3 cities) and external users(4.000 undergraduate and graduate students, 1.000 international students, 5.000 executive education students, 2.000 distance education students, 36. 000 alumni). Reorganization of 2 data centers with 40 physical servers. Leader of a dedicated team of 25 FTEs(server administrators, network administrators, data center operators, data entries, project managers and software developers). Reorganization of the Information Systems Department in order to increase hourly coverage, which grew 75% without adding headcount.

Information Systems Coordinator

Profit and loss
responsibility. Remote teams coworking from Chile. Reports directly to Vicepresident. 2004-11. 2009Aluar Aluminio Argentino S.A. I. C.[http://www.aluar.com.ar] Information Systems and Telecommunications Direction. Information Systems Coordinator. Managed
1998-06

It Manager

2004Select Technology S.R.L
9..[http://www.select-technology.com.ar] Services and IT Manager. Senior Partner. In charge of information technology, presales, marketing and professional services(technical consulting, training, technical support) for software products that the company distributes in Latin America, including: Software migration tools(from Sierra Atlantic, Inc. and Logical Technologies Pty. Ltd.). Application and database performance tuning tools for relational DBMSs(from Precise Software Solutions Inc. and Lecco Technology Ltd.). Database management tools for relational DBMSs(from KeepTool GmbH). Reverse engineering and documentation tools on CASE repositories(from Solutron, Inc. and BKR GmbH). Software testing tools(from Mercury Interactive). Data mining tools(from Angoss Software Inc.). Other activities performed are: Start-up of the professional services practice. Leader of a dedicated team of 20 FTEs. Software product selection for their representation and distribution at a regional level. Contract negotiation regarding foreign software product distribution and representation. Proposal development for customers(answers to RFI, RFP and RFQ documents). Information technology recruiting. Software project management for projects in Argentina, Brazil, USA, Germany and Spain. Oracle database administration and technical consulting. Oracle application and database performance tuning. Training on Oracle technology. Application migration from character-mode to graphical-mode applications. Systems auditing. Web site development and management[http://www.select-technology.com.ar].

Senior Sales Consultant

Food and Drug Administration.
Spain:, Ministerio de Hacienda. United States of America: 1997-06. 1998Oracle Argentina S.A.[http://www.oracle.com] Strategic Accounts Direction. Senior Sales Consultant for Banking & Finance

Senior Product Manager

Marketing Direction.
Senior Product Manager. Senior Sales Consultant for Direct Marketing Division. Product management of all technology products(database server, development tools, OLAP & Internet-related products) for Argentina, Uruguay, Paraguay and Bolivia. Sales quota achievement. Presales activities, demonstrations to customers and technical consulting
19961996

Sales Consultant

Marketing Direction. Marketing & Client Services Direction. Product Manager/ INFOCOM
Product management of all technology products(database server, development tools, OLAP & Internet-related products) for Argentina, Uruguay, Paraguay and Bolivia. Sales quota achievement. Presales activities, demonstrations to customers and technical consulting of the following products: Designer/2000, Developer/2000, Oracle Power Objects, Oracle InterOffice, Oracle ConText Option, Discoverer/2000, Discoverer 3.0, Oracle7 Enterprise Server, Oracle7 Workgroup Server, Personal Oracle7, Oracle Media Objects, Oracle Video Server, Oracle Express Server, Personal Express, Oracle Express Analyzer, Oracle Express Objects and Oracle Sales Analyzer. Training activities for Direct Marketing Division of the following products: Oracle 7 Workgroup Server, Personal Oracle7, Oracle Discoverer release 3, Oracle InterOffice, Oracle Power Objects, Oracle Database Designer, Oracle Transparent Gateway for IBM AS/400. Speaker at Infocom'96, Oracle Open World Bolivia(La Paz and Santa Cruz de la Sierra), Oracle Open World Paraná, Oracle Open World 1996 Chile(Santiago), Oracle Open World 1996 Mendoza, Oracle Open World 1996 Uruguay(Montevideo), Oracle CASE Special Interest Group(OCSIG) Spring 1996 Conference, San Diego, USA, 1996; Oracle Development Tools Users Group(ODTUG) CASE Day, San Francisco, USA, 1996; Oracle Development Tools User Group(ODTUG) Spring 1997 Conference, San Diego, USA, 1997; Oracle Development Tools User Group(ODTUG) Fall 1997 Conference, Saint Louis, USA, 1997. International working experience: Argentina, United States of America, Chile, Bolivia, Uruguay. 1995-05. 1996Oracle Argentina S.A.[http://www.oracle.com] Sales Consultant. Product management of: Designer/2000, Developer/2000, Workgroup/2000(Oracle Workgroup Server, Personal Oracle7, Oracle Power Objects, Oracle Objects for OLE, Oracle Mobile Agents), TextServer3, ConText, Oracle Media Objects and Oracle Office. Sales quota achievement. Research and presentation of Oracle Power Objects for customers and in the Oracle Workgroup/2000 event.
19952000

Programmer

INFOCOM
Presentation of Oracle Designer/ and Developer/2000 product line in Asunción(Paraguay) and Rosario. Presentation of TextServer3 and Context at the Sheraton Hotel Buenos Aires. Speaker at, Windows World'95, at the First Argentinian Computer Science Congress, Universidad Nacional del Sur, Bahía Blanca, at Universidad Kennedy, sponsored by the IEEE and at the Engineering School of Universidad de Buenos Aires. Commercial presentations in the 24th Argentinian Congress of Informatics and Operations Research. Speaker at Institute for International Research Multimedia, Institute for International Research Global networks for multimedia and Oracle Open World 1996 Argentina. Demonstrations to customers of the following products: Designer/2000, Developer/2000, Oracle Office, TextServer, Browser and Workgroup/2000 with Oracle Power Objects and Personal Oracle7. Presales activities and technical consulting. Sales consulting activities for the Alliances Direction, including distributors and Value Added Resellers. Programmer supervision for the internal information system project. Trainees' coaching and supervision.

Webmaster

BBS
Webmaster for the Argentina web site. Administrator for the site at Los Pinos II

Education

19741979

Instituto Pestalozzi

Baccalaureate

Instituto Pestalozzi

School of Technology

MASTERS

Universidad de Buenos Aires School of Economic Sciences School of Information Technology

PHD Doctorate

Universidad de Buenos Aires School of Economic Sciences

MASTERS

Institute of the Carnegie-Mellon University

V Brazilian-Argentinian Informatics School Janeiro Polytechnic Institute Universidade

Janeiro Polytechnic Institute Universidade Vienna University of Economics and Business Administration

Skills

CASE tools
Information technology strategy and planning
Business intelligence, data warehouse and data mining
Databases
Software presales
Software economics
Software quality
Software project management
Software engineering
Oracle
German
Deutsches Sprachdiplom der Kultusministerkonferenz, erste Stufe, 1983. (Certificate of German Language, awarded by the West German Culture Minister's Conference, #1) Deutsches Sprachdiplom der Kultusministerkonferenz, zweite Stufe, 1984/1985.(Certificate of German Language, awarded by the West German Culture Minister's Conference, #2)  
English
First Certificate in English, awarded by University of Cambridge, 1984. Certificate of Proficiency in English, awarded by University of Cambridge, 1986. Test of English as a Foreign Language (TOEFL), 1990 (Score: 643). Test of Written English, 1990 (Score: 6/6). Graduate Record Examination (GRE), 1990. Analytical score: 730 (%below 94). Quantitative score: 720 (%below 84). Verbal score: 510 (%below 59).
Spanish
Native speaker

Custom

Austrian and Argentinian citizenship. Work permit for European Union and Argentina.

Summary

Alan Silberman is a talented executive with a wide experience on both sides of the technology counter: technology vendors and technology users. He has worked for both local and international companies, with regional responsibilities. He delivered results at companies in different industries (manufacturing, financial services, health, education, consulting, software) in positions in both information technology and software development areas, leading teams successfully and covering business requirements with information technology solutions.

He speaks English, Spanish and German and has an excellent academic background, with graduate and post-graduate degrees in Information Technology and Economics, as well as published papers and one book.

Other skills that describe him are:

Managerial skills: people leadership, development and motivation, leadership with focus in team coordination to achieve results, effective and efficient leadership in different environments and cultures, teamwork, autonomy and decision-making, business problem-solving, organization, delegation, opportunities and threats detection, risk-taking, manages career and projects towards the development of new ideas.

Interpersonal skills: effective, affirmative, assertive and direct communication, persuasion and influence, feedback, specialist in achieving synergy between individuals with different skills, behavior and values, conflict management, negotiation, empathy, tolerance, global and multi-cultural conscience, balanced emotional intelligence development.

Personal effectiveness skills: integrity, coherence, self-control, self-confidence, self-determination, self-development, self-motivation, optimism, flexibility, adaptability to change, resilience, tenacity, systematic, professionalism, multi-tasking, pragmatism, cooperation, participative.

Cognitive skills: analysis and synthesis capability, seniority, concept building, creativity, innovation, research, academic background.

Strategy skills: strategic business vision with a clear understanding of current and future industry trends, global vision, business acumen, change management, business partnership, industry and market knowledge, organizational alignment and awareness, strategic business development, business relationship building.

Achievement skills: entrepreneurship, results orientation, customer orientation, quality orientation, initiative, proactivity, commitment, working to deadlines, persistence to do projects that he believes in, information search.

Custom

Groups and Associations:

  • IEEE
  • ACM
  • Sociedad Argentina de Informática e Investigación Operativa (SADIO)
  • Consejo Profesional de Ciencias Económicas de la Ciudad Autónoma de Buenos Aires (CPCECABA)
  • Consejo Profesional de Ciencias Informáticas (CPCI)
  • Asociación Argentina de Usuarios de Tecnología de Información y comunicaciones (Usuaria)
  • Latin America Oracle Applications User Group
  • Círculo de Premiados de la Fundación Bolsa de Comercio de Buenos Aires

Honors and Awards:

  • Pestalozzi award to the best baccalaur 1985.
  • University of Belgrano scholarship 1986.
  • Bolsa de Comercio de Buenos Aires Foundation scholarship 1989.
  • University of Belgrano scholarship 1989 (2nd GPA of the School of Technology).
  • Program High Flyers NCR 1989.
  • Member of the Academic Council of the School of Technology of the University of Belgrano 1989, 1992 and 1993.
  • University of Belgrano scholarship 1990 (1st GPA of the School of Technology).
  • University Ethics Prize, awarded by Rotary Club of Belgrano and University of Belgrano 1990.
  • Medal to the academic merits to the graduate with the highest GPA of the Faculty of Technology 1990, awarded by the University of Belgrano 1991.
  • "Dr. Manuel Belgrano 2000" Prize, awarded by the Professional Council of Economic Sciences of Buenos Aires 2001.
  • "Dr. Manuel Belgrano 2003" Second Prize, awarded by the Professional Council of Economic Sciences of Buenos Aires 2004.

Published books:

  • "Internet economics in Argentina: present and future", I.S.B.N. 950-9497-47-9, published by the Professional Council of Economic Sciences of Buenos Aires, Argentina, September 2001.

Interest

Interests:software engineering, project management, databases, data mining, artificial intelligence, search engines, economics, leadership, literature, movies, music, skiing, tennis, chess, international travel