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Experienced Office Coordinator and Customer Service Rep with more than four years in the clerical field.  Skilled in Microsoft Office Suite including Word, Excel, PowerPoint, Access, and a little Quickbooks with experience typing skills of 55 w.p.m.  Experienced in use of multi-line phones, fax machines, copiers, and computers.  Possess good phone etiquette, excellent customer service skills, and ability to complete tasks efficiently and promptly.

Work experience

Jan 2012Present

Service Coordinator

Associated Time and Parking Controls
Houston, TX Service Coordinator Support Branch Manager, Project Manager, IT Manager, andtechnicians Handle all service calls and project management schedules for technicians Executed all administrative and receptionist duties Creating proposals Office supply ordering and inventory management Handle all billing and ordering of supplies for customers RNK Innovations(E-Commerce Establishment) Pearland, TX
Jan 2011Aug 2011

Office Coordinator/customer Service Representative

RNK Innovations(E-Commerce Establishment)
Office Coordinator/Customer Service Representative Put in manual orders for drop shippers and customers Received 30 inbound calls Handles all customer concerns Ordered supplies Billing wholesalers
May 2010Sep 2010

Customer Service Representative

Bulwark Exterminating
Houston, TX Customer Service Representative Received up to 40 inbound calls and made 60 outbound calls per day Handled all customer concerns including accounts payable and receivable Assisted sales and branch managers in setting up daily schedules, service questions, appointments, and customer service inquiries ITS Pharmacy Houston, TX
Jan 2008Aug 2009

Patient Service Representative

ITS Pharmacy 
Patient Service Representative Provided support to providers and pharmacy members in a call center environment Dealt with a variety of issues including benefit coverage, insurance claims, and pharmacy Answered and made more than 100 calls daily; collected patient co-pays.



Texas Southern University

Major in Business Administration cont. in Management 


A.Arts in Business

San Jacinto College

Xavier University

Majored in Pre-Pharmacy 


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