Summary

Experienced Professional in areas of Sales Management, Field Operations, Integrated Marketing Communication, and Business Development engaged with +5 years hands-on experience of the most prominent business functions in different markets and industries.

Education

Education
2006 - Jun 2009

Bachelor of Physical Education College

Assiut University

Experience

Work History
Jun 2012 - Present

Sales Supervisor

Fawry for Banking and Payment Technology Services

1-Developing business plans and sales strategies for the market that ensure sales goals

2-Managing all sales and related customer services issues for + 20,000 clients 3-Keep a positive relation with all merchants/ wholesalers/ key accounts. 4-Responsible for performance and development of 18 Account Executive 5-Initiate and coordinate development of action plans to penetrate new markets.

6-Recruit and evaluate sales representatives based on performance monitoring metrics (KPIs)

7-Achieve monthly throughput/ value according to the yearly plans.References

Oct 2011 - Jun 2012

Sales Manager

Discover Egypt company for project management and real estate development
  • Sells products by implementing sales plans; supervising sales staff.
  • Completes national sales operational requirements by scheduling and assigning employees; following up on work results.
  • Recruit and evaluate sales representatives based on performance monitoring metrics (KPIs)
Jul 2010 - Sep 2011

Assistant Sales Manager

Rahal Group Company for Tourism Development and real estate Agencies.
  • Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
  •  Implements national sales programs by developing field sales action plans.
  • Completes national sales operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
Jan 2010 - Jun 2010

Sales Representative

Arabism Company for Investment Real Estate & Construction
  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
  •  Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
        Focuses sales efforts by studying existing and potential volume of dealers.
  • Submits orders by referring to price lists and product literature.
  •  Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Contributes to team effort by accomplishing related results as needed.

Skills

Skills

Sales Management

Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Market Knowledge, Developing Budgets, Staffing

Marketing supervisor

responsible for market research, product development, promotions and much more to make sure the campaign is as successful as it can be.

Customer Service

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Team building

goal Setting: aligning around goals Interpersonal-relationship management: building effective working relationships Role clarification: reducing team members’ role ambiguity Problem solving: finding solutions to team problems

Sales Operations

A program that prepares individuals to possess the skills associated with direct promotion of products and services to potential customers and to function as independent sales representatives and managers. Includes instruction in consumer psychology, image projection, public speaking and interpersonal communications, sales organization and operations, customer relations, professional standards and ethics, and applicable technical skills.

Personal Details

Birthday : September 3

Marital Status : Single

Languages

English

Native or bilingual proficiency

Arabic

Native or bilingual proficiency

Courses

General English and Conversation (1&2&3) Course

Course sponsored by (YORK-li learn Internationally) Training Center, Very Good, 10\4\2012

Secretary Diploma

Course sponsored by (Exxon) Training Center,Microsoft (Windows – Word – Excel – PowerPoint), Very Good, 15\1\2010