Skills

Skills

Salesmanship

I close the sale. I am able to upsale and cross sale my customers to buy a complete look when they shop with me. I persuade them to purchase shoes and accessories to compliment their current purchase and give them ideas on how to mix and match their items in other creative ways. My goal is to have customers shop with me regularly and to have them refer their friends and family to me.

Communications Skills (listening, verbal, written)

  I am developing my ability to communicate well: to listen, write and speak in a way that allows me to convey information and allows others to feel heard and respected. Of the three, my greatest strength is patiently listening and really hearing what customers are saying.  

Objective

To become an international flight attendant.

Interest

Haute coutour and travel.

Work History

Work History

Seasonal Sales Associate

The UPS Store

Maintained working knowledge of all the profit centers, which included:

·Copier functionality

·Scanning

·Printing

·Mailbox Services

·Document Finishing

·Packing & Shipping

·Postal Services

• Developed and used the UPS selling skills for Up-selling and Cross Selling.

• Kept records of daily opening and closing balances of the store.

• Ensured proper maintenance of the cash registers.

• Reported any inventory discrepancies to the store owner.

• Accurately calculated cost and delivery estimations for customers.

• Made consistent transaction entries into the computer for maintaining accurate records.

• Completed all tasks assigned by the manager or supervisor.

• Developed strong verbal communication abilities and interpersonal skills

• Worked quickly and accurately under pressure of fast, high volume sales.

• Worked with team to meet targets, deadlines, and efficiently deliver results.

Seasonal Sales, Office Admin & Cashier

Nordstrom

Alterations Department Assistant-

·Provided support for tailors and logged in merchandise presented for repairs and adjustments.

·Answered the phone and called various departments to notify associates of ready repairs

·Organized sewing tools and repairs items and generally maintained orderly space for tailors.

·Performed light steaming on newly arrived garments.

· 

Floating Cashier-

·Provided support for sales associates in various departments during high volume transactions.

·Accurately counted and balanced beginning and ending till.

·Greeted and completed transactions for customers as they made purchases.

·Familiarized myself with the entire shoe stock to assist sales associates during my breaks.

·Accepted and processed various forms of payments from customers.

·Extended store promotions to every customer to boost department performance.

·Assisted with seasonal gift wrap

·Provided great customer service by being friendly, polite and professional to customers and sales associates.

Seasonal Waitress

Bailey's Pub & Grille
  1. Verified patrons' identification to ensure they met minimum age requirements for alcohol consumption.
  2. Responsible, with team, for setting pleasant atmosphere in restaurant.
  3. Listen carefully to customer’s orders to ensure satisfaction and dining pleasure.
  4. Explained and described details of menu item’s ingredients and preparation.
  5. Informed customers of daily specials.
  6. Prepared checks that itemized and accurately totaled meal costs and sales taxes.
  7. Served food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
  8. Stocked service areas with supplies such as coffee, food, tableware, and linens.

Sales Assoc & Key Holder

Bevello Boutique

1.Responsible for opening and closing store in absence of store manager

2.Implemented and confirmed all security procedures followed, including arming and disarming the security system.

3.Prepared bank deposits and accounting reports of  cash transactions.

4.Received merchandise delivery and maintained organized stockroom.

5.Designed and installed window and floor displays.

6.Met company sales goals by using sales techniques learned from experience and by communicating stellar product knowledge to the customers.

7.Made merchandise recommendations and routinely made accessory selections to help customers compliment and complete their outfit,

8.Performed various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money to balance till at end of day. 

9.Adhered to all company policies regarding payment and exchanges, customer service, security practices and rules concerning floor and window designs.

Sales Associate

Lilly Pulitzer

1.Met company sales goals by using sales techniques learned from experience and by communicating stellar product knowledge to the customers.

2.Made merchandice recommendations and routinely made accessory selections to help customers compliment and complete their outfit,

3.Performed various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money to balance till at end of day.

4.Adhered to all company policies regarding payment and exchanges, customer service, security practices and rules concerning floor and window designs.

5.Maintained personal knowledge binder of seasonal and occasional sales and promotions, and their accompanying pricing and visual standards.

6.Built customer rapport and a following of repeat customers.

7.Created a system for cleaning and maintaining orderly merchandise display by dividing the store into sections and working systematically around the displays throughout the course of each shift.

8.Consistently conscientious of merchandise handling, presentation, loss prevention, and all other duties as directed by Management.

Sales Associate

BCBG

1.Met company sales goals by using sales techniques learned from experience and by communicating stellar product knowledge to the customers.

2.Made merchandice recommendations and routinely made accessory selections to help customers compliment and complete their outfit,

3.Performed various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money to balance till at end of day.

4.Adhered to all company policies regarding payment and exchanges, customer service, security practices and rules concerning floor and window designs.

5.Maintained personal knowledge binder of seasonal and occasional sales and promotions, and their accompanying pricing and visual standards.

6.Built customer rapport and a following of repeat customers.

7.Created a system for cleaning and maintaining orderly merchandise display by dividing the store into sections and working systematically around the displays throughout the course of each shift.

8.Consistently conscientious of merchandise handling, presentation, loss prevention, and all other duties as directed by Management.

Education

Education

Certifications

Certifications

NC CNA Certification

NC Dept of Health and Human Services