Ashley Ward

  • Tempe, AZ
  • ashleyward301@yahoo.com

Work History

Work History
Dec 2014 - Present

Bartender

NATIVE GRILL AND WINGS

When I started working at Native, I first started out as a hostess. In this role, I was the first point of contact as customers came through the door and the last person they saw when they were leaving. I continued to learn to provide excellent customer service by using my personality and my social skills. Once I excelled at this position, I was promoted into a servant position. As a servant, I became knowledgeable with the menu and each ingredient that went into each dish. Furthermore, as a servant, I had to learn the alcoholic drinks and prices on the menu. This was a challenge but once I learned these items, I again was promoted. Presently, I am a bartender and viewed as a leader because of the knowledge and past work experience with Native.

Oct 2013 - Oct 2014

Sales Associate

VICTORIA'S SECRET

 As a sales associate, I was responsible for greeting customers, skillfully showcasing Victoria Secret's products and final checkout. During my employment at Victoria's Secret, I continuously met my sales goal and earned a bonus based on commission. I learned the importance of customer service, suggestive selling and profit for performance. I became the Angel of the month on February 2014 while working at Victoria's Secret.

Feb 2013 - Jul 2013

Crew Member

AMC THEATERS

 My job position at AMC improved my work ethic and leadership skills. I worked three positions during my employment at AMC: Greeter, Usher, and Cashier. As a Greeter, I warmly greeted every customer, showed customers to their destination and provided information. While ushering, I cleaned the lobby, bathrooms, and theaters. Lastly, I was entrusted to handle money during my closing shifts. In addition, I became a food handler and was able to serve guests their orders. In this position I learned the importance of the AMC reward system and used my social skills to influence customers the benefits of purchasing the AMC rewards card.

Education

Education
Aug 2013 - May 2017

Business Communication

Arizona State University

New American University Scholar - Dean's Award

Skills & Abilities

Good Communication and Interpersonal skills

Excellent Customer Service Skills

Demonstrate ability to make monetary transactions efficiently

Promotion of rewards system

Professional and customer service oriented

Team player and leader

Demonstrated ability to handle emergency situations efficiently

Profound patience while dealing with children

Good senses of humor and playfulness

Basic computer skills including MS Word and MS Excel

Leadership

I have always been a natural leader, I have been team captain for numerous sports teams throughout high school and continued my leadership role beyond high school. I am a mentor to my family, my colleagues and in my current job with my coworkers at Native. In addition, I was in Intramural sports at ASU.

References

Henry Machalowski

General Manager, Native Grill and Wings

480-921-2556

Victoria Raber

Manager, AMC Theaters

480-606-0806

Christine house

Manager, Victoria's Secret

480-990-7551