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Over 3 years of successful experience in customer service and support with recognized strengths in account maintenance, problem ­solving & troubleshooting, supervisor staff support, and planning/implementing proactive procedures & systems.

Work experience

Jul 2015Aug 2015


Far East National Bank
  • Summer Internship with the Compliance, Legal and Mortgage Department.
  • Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
  • Review loan agreements to ensure that they are complete and accurate according to policy.
  • Review and update credit and loan files.
  • Consult with corporate attorneys as necessary to address difficult legal compliance issues.
  • Prepare legal briefs and opinions, and file appeals in state and federal courts of appeal.
Jan 2015Jun 2015

Au Pair

Blouzard Family
  • Help children with homework and school work.
  • Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
  • Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.
  • Accompany children to and from school, on outings, and to medical appointments.
  • Dress children and change diapers.
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
  • Assist in preparing food and serving meals and refreshments to children.
  • Place or hoist children into baths or pools.
Sep 2013Dec 2014

Cashier/Food Preparer

Dunkin Donuts
  • Portrayed excellent customer service.
  • Maintained a clean environment.
  • Performed kitchen operations for a fast paced fast food restaurant.
  • Received Award for "Employee Of The Month.".
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.

Mar 2012Jun 2013

Customer Service Representative/Cashier

Office Max

  • Quickly and effectively solved customer service issues.
  • Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service.
  • Promoted to cashier within 2 months of being hired.
  • Received Award for "Most Potential Employee." 


Aug 2013May 2017

Sociology & Communications

Manhattan College

Major in Sociology concentrating in Crime, Law and Social Justice with a minor in Communications

Jan 2015Jun 2015


Abat Oliba CEU

Study Abroad semester, Spring 2015

Sep 2009May 2013

High School GED

Lakewood Highschool


 Specializes in

  • English Language
  • Customer and Personal Service
  • Computers and Electronics
  • Communications and Media
  • Food Production
  • Intermediate Spanish
  • Organized
  • Excel, Word and Powerpoint
  • Comprehend Information Quickly
  • Leadership

Text Section

Played Softball and Volleyball throughout high school while still maintaining good grades with AP/Honors classes. Volunteered at the local Boys and Girls' Club After School program helping with the activities and sports. 

In college, joined the school newspaper as the photographer, the VP of the Government club, part of the Law Society, Zumba Club, Motivational Outreach, and Study Abroad Program.