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Summary

OBJECTIVE

A challenging Managerial position that would utilize my proven abilities in directing the operation for quality services, profit, growth, promotion, public relations, new business development  and my interpersonal skills.

  STRENGTHS

Organized, dedicated, excellent public relations with client, management and colleagues. Handled complex and multi-aspect responsibilities from planning, execution, and problem solving.

Work experience

Nov 2014Oct 2015

E-COMMERCE MANAGER

EJOHRI JEWEL HUB PVT. LTD.  & R. S. DIAMONDS PVT. LTD.

 Divine Solitaires is the first & only loose solitaire brand in India which provides its consumer with the world’s finest & perfectly crafted solitaire diamonds.

 CRM - New Customers , Old Customers, Follow ups, Phone calls, live chat, emails, estimates, orders, payments, delivery, excel update. Co ordinate with stock, manufacturer, quality check, admin.

 Social Media –Facebook, instagram, twitter, pinterest, google plus, youtube, blogs.

Monthly content, festival content, news & events, boosting posts, promoting videos, contest, testimonials, infomercials & videos etc.

 Google Adwords - Selecting the right keywords or relevant keywords, competitive keywords, negative keywords, making adds, improve ranking.

 Google Display Network - Media plan - find out best placement sites, review each and every placement sites. Finalise the list.

 Search Engine Optimization - On page & off page optimization to improve organic traffic to our website. Business listing submission.

 Co branded post - Sending emails to all PJs, following up with all PJs, checking all PJs website & facebook, updating new logos, co ordinate with RMH for CDR logo files.

 Website - Review website, update home page, videos, spi, press coverage, news & events, exhibition, testimonials, FAQs, Uploading jewellery with all details. 

 Store locator - I have made this page on our website with the help of the agency and created google business page & adding all there details for all our PJs.

I have been keeping the store locator page updated regularly.

 Mobile App - Checking Content, updating images, videos, updates, adding new features.

 

EJOHRI  

Design & layout of each page, filters, uploading jewellery details, getting all images edited for the website. editing logos for the website, making new banners, Vendor management, updating excel sheet with all details. 

Feb 2013Aug 2014

General Manager Sales & Marketing

AMRIT CORPORATION

 

EXPORTERS, IMPORTERS, MANUFACTURERS-DIAMONDS, PRECIOUS STONES & JEWELLERY

This has given me a great deal of exposure in planning & developing  www.diamondrocks.in  ,  www.diamondrocks.ae   &  www.diamondrocks.co.uk

 I am responsible for Coordinating with Client on their needs by conducting client meetings, relaying of information to teams on client needs and suggestions, supervising teams to achieve required client requirements.

 Supervising various teams like Client Servicing, Project Managers, Designers, Copywriters, Programmers and Vendors to ensure all phases of the project are executed.

 

To randomly check if product is as per customer requirement.

Ensure milestones/deadlines are met as per plans.

Mentoring team members on new media / emerging technologies.

Took initiative to get the website redesigned with all the latest features like

Virtual Try On which is first in India

Introduced new product range and categories

Introduced Matrix designs with many variations to save cost to the company

Tied up with new vendors to reduce cost

Tied up with no one electronics company Samsung for cross promotions in Mumbai and Goa

Developed, maintained and updated the website.

 

 

20102011

SR. CSE

 INTELENET GLOBAL SERVICES PVT. LTD.

INTERNATIONAL BPO

20092010

Sales Manager

AMRIT CORPORATION

EXPORTERS, IMPORTERS, MANUFACTURERS-DIAMONDS, PRECIOUS STONES & JEWELLERY

19972009

Sales Manager

KHANDELWAL TELECOM VODAFONE MINI STORE

FRANCHISE OF VODAFONE 

19951997

Area Sales Manager

GARODIA INFORMATION TECHNOLOGIES PVT. LTD.

DEALING IN MEDICAL SOFTWARE & HARDWARE PACKAGES 

Education

19891994

B.Com

LALA LAJPATRAI COLLEGE

Commerce

19771989

ICSE

CHRIST CHURCH SCHOOL

Skills

Operating System, Windows, Mac
Diamond Grading Course
MS Word, MS Powerpoint, MS Excell

References

Mr. Suraj Sood

Mobile No 9820134275

Corporate Advisor

Ejohri Jewel Hub Pvt. Ltd. &

R. S. Diamonds Pvt. Ltd.

Achievements

19972007

Received several Awards & Certificates for Sales

VODAFONE

Highest Sales in Mumbai

19972007

Won Gold for Sales

VODAFONE

Highest Sales in Mumbai

19972007

Won more than ten international trips to London, Paris, Thailand, Malaysia, Singapore, Hongkong & Dubai

VODAFONE

Highest Sales in Mumbai