Ashish Dev V

  • Kottayam, Kerala
Ashish  Dev V

MANAGER - OPERATIONS

Work History

Work History
Apr 2012 - Present

Manager - Operations

Kalypso Adventures, Kerala, India
  • In Country Agent for World Challenge (India South)
  • Planning and conducting recce for developing new products / itineraries.
  • Identifying sustainable community projects for World Challenge and other
  • organisations offering youth expeditions.
  • Liaising with tour operators, schools, accommodation and transport providers and other concerned parties.
  • Assessment of risk involved for various activities.
  • Budgeting and organizing of adventure based tours (from small family trips for 2 people to youth expeditions and charity challenges with bigger groups of up to 100 people).
  • Pre-Trip briefings for clients and guides through presentations and personal
  • interactions.
  • Handling back end operations for ongoing tours.
  • Feedback analysis and incorporating required changes to maintain and ensure high level of customer service.
  • Planning and organizing of annual staff trainings
  • Part of the core team in planning and organizing charity challenges in India
May 2011 - Mar 2012

Tour Consultant

Budget Tours, Kerala, India
  • Prepare cost effective travel plans and provide excellent customer services.
  • Handle all telephonic and walking enquiries.
  • Responsible for marketing and selling the special packages and hotel related
  • products.
  • Arrange accommodations according to the customer specification.
  • Facilitate ticket bookings
  • Recognized for excellent services for just satisfying client equirements

Education

Education
Jul 2008 - Jun 2010

Master of Tourism Administration

Mahatma Gandhi University
Jun 2005 - Mar 2008

BA English Literature

Mahatma Gandhi University

Skills

Skills

Communication