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Work experience

Aug 2012Feb 2015

Senior Engineer

Spanning tree Network Solutions
  • Network isolation from Venue Networks
  • IP Networks & Windows domain
  • DC ,ADC & Proxy server Creation and managing
  • Server 2003 installation & patches
  • Virus & Malware protection using Trend Micro
  • Active Directory Installation
  • Identifies, diagnoses and resolve network problems
  • Trouble shoot and resolve technical & prometric application issues
  • Daily maintenance and problem resolution operating systems patches and software
  • Microsoft Windows Server 2003 Administration, Technical, application& Network Support
  • System Management Server activities Setting up user accounts, permissions and passwords
  • Active Directory management DHCP, DNS, forwarder Group Policy Implementation
  • Updating and scanning of Trend Micro antivirus
Feb 2012Jun 2012

Network Engineer

Green Chanel IT Solutions, BAHRAIN
  • Computer assembling and maintenance
  • Troubleshooting hardware and software problems
  • Primary duties included installing and configuring Windows Servers.
  • Added, maintained and removed objects within Active Directory
  • TCP/IP configuration and administration of IIS for Intranet.
  • Implementation of McAfee Antivirus
  • Utilized problem solving and troubleshooting abilities to resolve any major issues
Apr 2010Jul 2011

IT Support Engineer

  • Perform troubleshooting of computer systems and related equipment.
  • Administrating, configuring and troubleshooting the E-mails of users in MS outlook
  • Vendor level co-ordination for each location
  • User level administration.
  • Diagnose application errors and network connectivity problems.
  • Provided technical support for Wipro, IBM, Dell and Toshiba laptops and applications.
  • Managed incoming calls, logged the problem and ensured the issues were entered into the system.
  • Daily call update in our centralized website (
  • Providing the services to customers as per Service Level Agreement
  • Hardware & software troubleshooting. Local area network maintenance and troubleshooting, Installation of VPN connection.
May 2008Jul 2009

Systems Administrator

Max newyork life insurance
  • Desktop & Laptop Support.(Hardware & Software)
  • Installing and Configuring Printers & Scanners.
  • Mail Management (Lotus Client 8) (Lotus ID Configuration, Modification, Deletion)
  • Trouble shooting of Client Supporting Software’s (My money, my flow, Igenium, CSMS etc.)
  • Remote Support to Other Client locations.
  • User ID Management (LAN ID Creation, Modification, Deletion, Password reset, ID Unlock
  • Setup New Branch Complete IT Work.
Oct 2009Mar 2010

Network Engineer

Interdev Technologies, Dubai
  • Evaluating hardware and software products for upcoming requirement
  • Handled Individual and proprietary customers
  • Installing, Configuring and training e-mail security software
  • Install and upgrade hardware and software components
  • Provide support to remote users
  • Administrate MS Active Directory accounts and groups
  • Assisted the clients with technical issues, troubleshooting, installation and configuration
  • Installed, changed and removed hardware in various desktop and service hub configurations
  • Interacted with users in to support software and hardware transitions
  • Ensure proper working order of all terminals and servers at all times
  • Resolved all problems and questions in a timely manner
  • Installed and patch updated hardware and software


Mar 2008Nov 2011


Prathibha College Of Management Studies

Bachelor of Commerce, University of MS - 2011, Percentage scored: 58:41%


System Administration
  • Excellent troubleshooting skills in complex software, hardware, replacing failed hardware and configuring new hardware
  • Experience in configuring operating systems like Win98, XP, Vista, Win7 & win8 and server 2003
  • Knowledge of Linux Operating system
  • Experience in backing up and restore windows based client using different software’s
  • Knowledge of IP is addressing and Sub netting
  • Good understanding of OSI Model, TCP/IP Protocol suite (IP, ARP, TCP, UDP, SMTP, FTP, TFTP)
  • Knowledge of managing and maintaining a Microsoft windows servers network infrastructure including Active directory, Group policy, VPN, DFS, WINS, DNS, DHCP, IIS, LDAP, IP-Addressing, plan to offer Remote-Assistance to client computers
  • Working knowledge of IIS Server, DHCP server, DNS server
  • Remote insulation of software and patches
  • Managing user accounts, Groups and OU using Active directory
  • Deployment of operating systems via RIS
  • Knowledge of Visualizations using Hyper V and VMware workstation