To obtain a position that utilizes existing experiences, good interpersonal skills and to be in an environment that provides opportunity for growth and enhance current skills..
Ashiq Sheik Allaudin

To obtain a position that utilizes existing experiences, good interpersonal skills and to be in an environment that provides opportunity for growth and enhance current skills..
Key Responsibilities
Risk Management & Compliance
Security Management
Supervisor: [email protected]
Key Responsibilities:
To provide Security Governance, Audit and Regulatory Compliance, Risk Assessment, Security Incident and Escalation management.
The role requirement is to be a consultant to the Service Delivery Teams
Promote Collaboration and Communications with Delivery Organization and peers
Supervisor: [email protected]
Key Responsibilities:
Coordinating and Implementing Information Security Policies, Standards and Guidelines as Account Security Officer for Ericsson Account Asia Pacific Region.
Security Management
Supervisor: [email protected]
Key Responsibilities
Administration of Oracle Databases as Deep Technical Expert
Subject Matter Expert for Configuration Management (CMDB) for Ericsson Account Asia Pacific.Management of Account’s Hardware Asset Inventory.
Data Center Operations for Ericsson Trade Account
Implementing IT Service Management (ITSM/ ITIL) Projects for Ericsson Account.
Service Delivery Operations
Configuration Management (CMDB)
Implementation Lead, Internal Projects
Key responsibilities
Manage Oracle Database as an expert support in administering the database
Responsible for the operations of Data Center effectively and efficiently
Project Engineer for Remote Site & Server Operations (APAC Consolidation Initiative)
Server Operations, Database Engineer
Project Management, Project Engineer:
Data Center Operations, Executive
·Developing and formalizing processes and reporting relationship between customers and the Data Center.
Key responsibilities
Collaborative Project Management for Desktop and Software Refreshment.
Product Expertise and Support
Project Management
Key responsibilities
Job scope involves pre-sales and post-sales support of Oracle Workgroup Server
Application Prototyping & Programming of Oracle Workgroup/2000 Product Suite.
Key Projects & Prototyping implemented.
·Developed Graphical User Interface (GUI) for SAP R/2 application for Petronas Malaysia
·Built Conference Registration software System for the Tourism Board of Malaysia
·Automated New Subscription tracking and implementation System.
·New Services Subscription Application for International Value Added Services (IVAS) group in Telekom Malaysia Berhad.
Key responsibilities:
Handling and assisting customers with billing problems and complaints pertaining to services the company was rendering
Maintaining Quality and time to resolve or escalate issues in keeping with service level set by the management.
Resource planning Customer Service staffs
Key responsibilities
Main point of contact for the customers in providing first level support on hardware and software.
Logging and tracking issues reported to the Help Desk until resolved.
Assigning resources to resolve issues reported to Helpdesk
Maintaining IT assets and test / loan equipment's