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Summary

Having almost 3 years as Application Support Analyst that

Work experience

Sep 2009Sep 2012

Laboratory Assistant

Programming and Database Laboratory IT Telkom
  • Teaching on practicum of   programming, database, information system design laboratory.
  • Preparing lab module
Mar 20132015

Application Support Analyst

PT. ASTRA GRAPHIA INFORMATION TECHNOLOGY
  • Support application for operational of motor cycle sales (134 branch and count, around Indonesia ) using Microsoft SQL Server
  • Understand detailed  the business process off application (Module:  Finish Unit, Finance and Service  & Spare Part (Logistic))
  • Support synchronization data from application to SAP and from SAP to application
  • Analyze the ticket problem, identify the root of problem (bug pattern), create the scenario case, develop the solution (support by the development team) , testing after bug fixing
  • Support monthly closing period and syncing monthly closing period
  • Support Setting for new branch
  • Support inventory taking of spare part
  • Create  a daily report using Microsoft Excel

Education

Aug 2008Apr 2013

Bachelor Of Information System

INSTITUT TECHNOLOGY TELKOM

Departement of Industrial Engineering IT Telkom

GPA = 3.31 of 4

Skills

ERP Application
  • SAP
Database
  • MySQL
  • Oracle
  • SQL Server 2008
Adobe
  • Photoshop
  • Dreamweaver
Microsoft Office
  • Ms. Word
  • Ms. Excel
  • Ms. PowerPoint
  • Ms. Visio
  • Ms. Project

Portfolio

  1. Building Management Module Employee Recruitment as Part of The Application of e-University Human Resource Management  Using Iterative and Incremental Method