Arvin Glenn Yap

Arvin Glenn Yap

Work History

Work History
Oct 2008 - Present

Technical Support Engineer

Global Exchange Service

·Dealing with customers that are partnered with GXS, handling level technical support via emails, chatting on through phones. Software used are Unix and Microsoft Windows.

Jun 2007 - Oct 2008

HELP DESK SUPPORT

PHINMA

·Handled documentations and configurations of network infrastructure such as Domain Name Services, Routing, IP Addressing and Dynamic Host Configuration Protocol and help desk task.

Education

Education
Jun 2004 - Feb 2008

B.S. I.T.

MAPUA INSTITUTE OF TECHNOLOGY

Interest

Troubleshoot hardware and software; assemble computer parts, installing applications and play online and LAN computer games. Love to learn new things specially related to technical, enjoy adventure and travelling. Spare time I enjoy playing badminton, table tennis and basketball. 

Skills

Skills

Technical Skills

  TECHNICAL SKILLS     Proficient in Microsoft Office (Word, Excel, Visio, PowerPoint, and FrontPage) Knowledgeable in MS SQL Server 2000  Knowledgeable in Microsoft Visual Basic  Knowledgeable in UNIX, HP-UX, Red Hat LINUX Knowledgeable in Cisco Router, Switch Configuration and Structured Cabling         SPECIAL SKILLS   Commendable interpersonal skills Fluent in both English and Filipino Excellent organizational and team management Team work player Can Drvie