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Microsoft Applications
 Proficient in Microsoft: Excel, Outlook, PowerPoint, Publisher & Word
English and Armenian
Fluent in English and Armenian: Speaking, Reading & Writing

Work experience

Apr 2013Aug 2013

General Caisher

Standard Hotel

• Record and reconcile all money deposited in drop box by cashiers.• Count and verify money in cashier envelopes.• Prepare bank deposit slips for security escort service.• Count own House Bank daily and properly account for all disbursements made therefrom.• Prepare daily House Bank statement.• Prepare General Cashier’s daily report.• Issue floats to cashiers as authorized, keep relevant records and monitor overall float position.• Prepare monthly petty cash report for reimbursement.• Handle all foreign exchange receipts for banking.• Maintain adequate supplies of outlet dockets and other stationery for cashiers.• Liaise with security services as necessary.• Maintain a record of cashier discrepancies for investigation and follow up.• Handle all foreign exchange receipts for banking.• Monitor foreign exchange rates weekly to ensure that the hotel’s rates are appropriate.• Assist with distribution of month end reports as directed by accountant.• Attend meetings as required.• Ensure compliance with legislated heath and safety requirements within the workplace.• Comply with all Corporate and Hotel Standards and Procedures.• Promote by example the principles of “The Power of Service”.• Actively promote a work environment which cares for guests and associates a alike.

Jul 2007Mar 2013

Front Desk Agent

Omni Hotel

•    Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.•    Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.•    Compute bills, collect payments, and make change for guests.

•    Record guest comments or complaints, referring customers to managers as necessary.

•    Transmit and receive messages, using telephones or telephone switchboards.

•    Provide information about local features, such as shopping, dining, nightlife, orrecreational destinations.

•    Arrange tours, taxis, or restaurant reservations for guests.

Feb 2010Sep 2012

Reservations Supervisor

Trans LA Limousine

•    In charge of the administrative duties in the office pertaining to coordinating reservations between the drivers and guests•    Completed accounts payable & accounts receivable duties on a daily basis

•    Completed inventory control and requisition of supplies and controls expenses

•    The office liaison to other companies and vendors

•    Coordinated the day-to-day duties in the office

•    Maintained open communications between the chauffeurs, in house staff, and guests

•    Completed bi-weekly payroll of all associates

•    Completed the weekly associates schedule

Aug 2006Jul 2007

Front Desk Agent

Holiday Inn Express

•    Completed daily checklist to enable the station to operate efficiently

•    Conducted a daily inventory control of

•    Handled all internal and external communications

•    Make and confirm reservations room reservations"Express Start" breakfast bar•    Compute bills, collect payments, and make change for guests.

•    Answer inquiries pertaining to hotel services, guest registration, and travel directions, ormake recommendations regarding shopping, dining, or entertainment

Jun 2006Aug 2006

Records Coordinator Assistant

Unified Western Grocers

•    Coordinated the day-to-day duties in the office

•    Handled all the telephone, fax, and email communications

•    Completely reorganized and streamlined the patient filing system


Sep 2012Present


Woodbury University
Sep 2007May 2012

Dual Degree: Associates Degree

Pasadena City College