ERP and Systems Administrator
DCF SAOG, Salalah, Oman Key Responsibilities: Successfully Administered, Trouble shooted and Maintained 25 users Great Plains ERP system. Maintained 100% system uptime and full system integrity. Average remedy time for most application related issues. Responsibilities include Great Plains System Manager with Report Writer, General Ledger, Bank Reconciliation, Fixed Assets, Receivables Management, Payables Management, Sales Order Processing, Adv. Purchase Order Processing, Inventory Control and Human Resource(Payroll ME) Having thorough knowledge of Great Plains database structures. Tested, Managed and performed successful year end close in Great Plains ERP for 4 consecutive years.(Module wise Inventory, Purchasing, Sales & General Ledger). Successfully Implemented and Managed Van(Retail) Sales Automation software and Sales Application(Pivot System) and Route Pro(Van Sales for North & south) in coordinate to integrate with Microsoft Great Plains. Performed Great Plains System Administrator functions including backup/disaster recovery, updated, security, policies, procedures, trouble shooting, SQL maintenance, on-going user training and support, server administration, etc. Independently handled IT Department and its requirements, Systems, Network, Administration and Security for 2 years.