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Work experience

Nov 2013Present

Surveyor

Quantity & Quality

• Working independently, even under difficult and demanding circumstance
• Writing comprehensive survey and investigation reports in the English
• Preparing tender and contract documents, including bills of quantities
• Identifying, analysing and developing responses to commercial risks

Nov 2011Nov 2013

Electrician

Shipyard Gdynia BTDG

• Fixing electrical issues with forklifts cranes
• Machinery maintenance
• Diagnosing and resolving electrical faults
• Using IT to update maintenance records

Nov 2010Nov 2011

Technical Support Advisor-Service Technician

Mobile Phones and Telecommunication

• Escalated Technical Problems
• Restoring mobile data, fixing issues i.e. replacing broken screens, touch panels, mic ironing paths on motherboard etc.
• Diagnosis, Build/Repair,
• Desktop Support
• Systems configuration

Mar 2010Nov 2011

Customer Service

T-Mobile Kalisz

• Customer desktop service
• Customer Satisfaction, Identifying customers’ needs
• Technical Support
• Contracting and Billing
• Dealing with customer complaints via email, telephone and face to face

Mar 2008Nov 2009

Google Inc

Google Inc

• Developing and executing all aspects of new project introduced by Google Inc.
• Responsible for collecting Street View Maps data for head office , data storage and project designs

Feb 2002Apr 2005

Sales Representative

Agro Efekt

• Attain and expand existing business
• Building long term relationships with customers
• Developing both new and existing markets
• Involved in developing sales and pricing strategies
• Answer and resolve customer’s queries

Education

19972002

Electric and Electronic Department diploma: Technician Industrial Automatics SKILLS

The School of Technics

Skills

Driving licence, cat B & C

Complex microsoft pack

Word, Excel. MS Office suite skills, experience in using complex Excel spread sheets, proficient of Microsoft
Windows’ Xp, Vista, 7, Linux Ubuntu

ENGLISH

English for Life ESOL level 1