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Work experience

Jun 2006Present

Service Account Manager

Thaicom PLC

Service Account Manager for Australia and New Zealand

  • Manage overall quality of service based on contract
  • Provide Technical update to customer and ensure smooth operations of customer with respect to the updates
  • Announce to customer any new operations policies
  • Handle any other service and operations information
  • Host all services problems raised by customer until resolved

Education

May 2011Oct 2013

Master of Business Administration

Chulalongkorn University
Jun 2007May 2009

Master’s Degree in Information Technology (IT Management)

King Mongkut's University of Technology Thonburi
Jun 2002Mar 2006

Bachelor's Degree in Engineering, Electrical Engineering (Telecom)

Kasetsart University

Certifications

May 2015May 2018

CCNP Routing and Switching

Mar 2015May 2018

CCNA Routing and Switching

Skills

Network
Microsoft Office
English Language
Communication Skill