Senior Network Consultant

Work History

Work History
Aug 2010 - Present

Network Support Specialist

Saudi Telecom
Aug 2010 - Present

Network Support Specialist

Saudi Telecom

-Providing overall project management and telecom fixline service and support initiatives for all telecommunications and technology-driven support for Home sectors.

-Handling team of 3 Engineers, working for nodes deployments, Comissioning, Integration on NMS and Maintenance for Alcatel Msan 7330-7302 & Huawei Msan MA5600 Nodes for Integrated Services like VDSL,VOIP,ADSL,IPTV/ISDN/ILL/PRI/PABX and Analog Services for End to end Service delivery.

-Handle projects for FTTH Nodes deployments,Integration and End to End Service Delivery for IPTV.

-Responsible for Co-Ordination with Vendors for respective nodes new releases ( Firmwares for various cards - dslams,Controller cards etc.) for Nodes better performance for smooth service availability.

-Responsible for ALU/Huawei MSAN/VDSL Nodes connectivity to NMS-NOC via Cisco 4507/4948 Aggregation switch, Monitoing nodes remotely through WhatsUpGold monitoring tool and bandwidth monitoring/Upgradation through MRTG/PRTG from according DSLAM to BRAS.

-Responsible for Network Health Check(CRC/FEC/Allignments errors) on Weekly Schedule Basis for better Network Performance.

-Technical Support to Field team for VDSL/VOIP/IPTV testing with help of ARGUS 42 and ARGUS 142 for Customer trouble tickets.

-Monitoring,expansion and deployments of Alcatel Litespan Nodes and through EMS Go-Global NMS Application and closely monitoring of various alarms from NMS like node power failure, card failure, link failure alarm,door open alarm, overheating to prevent any disruption/outage of services.

Aug 2009 - Jun 2010

Executive Noc

Alcatel Lucent

-Ericsson DSLAMs (Ericssion), ECN 320, ESN 310 (L2/L3 Ericsson Switches), UT STARCOM DSLAMs (IPADSL 8) and Alcatel DSLAMs (ISAM 7330 & 7302), UTSTARCOM NMS (Inetman), Siemense EWSD NMS, Alcatel-Lucent EMS & NMS, PEM NMS for Ericsson & Siemense V16 wireline Switch

-Configuration and Troubloshooting for Cisco 4507 & Cisco 4948 (Agreegation Node-Core Broadband Network & Access Network) & Bandwidth Monitoring through MRTG & PRTG Softwares, Upgradation of Intralinks for Gujarat Region and Interlinks between Gujarat and Muimbai as per bandwidth utilisation more than 75%.

-NMS Installation Configuration and Nodes Integration on NMS using Cisco 2950 L2 Switch.

-NetExpert software Configuration and testing for Adsl Services for Adsl routers, Firmware testing, Username password configuration testing.

-Configuration, monitoring and troubleshooting PRI,BRI,HOTLINE number & VAS Configuration in Siemense Wireline switch & maintain CCR ( Call Completion Ratio )for Analog Customers.

-Configuration, monitoring & troubleshooting for V5.2 & CCS Protocols between LE-CT & CT-RT connectivity for wireline services.

-OSS Application used for following services for Broadband and VOIP users…

To Add DSLAM Ports for Alcatel/Ericsson/Utstar Dslams for services expansion

To check Customer Details and update Faulty DSL Ports / To retrieve Faulty ports.

To get DSL Ports Utilisation report

To Configure Static IP Dslam Port

To Create User ID for Dynamic IP Users

To Block Dslam port to prevent malfunctions in networks

To Update Service profile from 2 Mb to 4 Mb / 4 Mb to 10 Mb etc.

Jan 2006 - Jul 2009

Sr. Lead Officer

Bharti Airtel Services Ltd.

-Ericsson DSLAMs (Ericssion), ECN 320, ESN 310 (L2/L3 Ericsson Switches), UT STARCOM DSLAMs (IPADSL 8) and Alcatel DSLAMs (ISAM 7330 & 7302), UTSTARCOM NMS (Inetman), Siemense EWSD NMS, Alcatel-Lucent EMS & NMS, PEM NMS for Ericsson & Siemense V16 wireline Switch

-Configuration and Troubloshooting for Cisco 4507 & Cisco 4948 (Agreegation Node-Core Broadband Network & Access Network) & Bandwidth Monitoring through MRTG & PRTG Softwares, Upgradation of Intralinks for Gujarat Region and Interlinks between Gujarat and Muimbai as per bandwidth utilisation more than 75%.

-NMS Installation Configuration and Nodes Integration on NMS using Cisco 2950 L2 Switch.

-NetExpert software Configuration and testing for Adsl Services for Adsl routers, Firmware testing, Username password configuration testing.

-Configuration, monitoring and troubleshooting PRI,BRI,HOTLINE number & VAS Configuration in Siemense Wireline switch & maintain CCR ( Call Completion Ratio )for Analog Customers.

-Configuration, monitoring & troubleshooting for V5.2 & CCS Protocols between LE-CT & CT-RT connectivity for wireline services.

Jan 2005 - Dec 2005

Field Engineer

Tata VSNL

§Installing DSL POP (DSLAMs), post maintenance for it’s well functioning.

§Ensuring 95% up-time of the last-mile to the end users keeping sharp supervision of the existing network.

§Configuring DSLAMs, ADSL routers, modems as per the configuration of end users.

§Liaising with builders and other entities for POP locations as well as cable set-ups.

§Regularizing the operations of customer service by coordinating with the DID Operators.

Education

Education
Jun 2009 - Dec 2012

Diploma EC

KSIMT
Sep 2007 - Sep 2008

MBA

ISBM
Mar 2000 - Mar 2003

B.Com

Gujarat University

Certifications

Certifications
Apr 2004 - Present

CCNA

Cisco
Apr 2004 - Present

MCP

Microsoft
Aug 2004 - Present

WCC

Wipro