Leroy Arnold

Leroy Arnold

Objective

Objective

Seeking a position with a growing organization to make a positive impact on revenues, and experience long term career growth.

Skills

Skills

Transitional

 Typing 40 WPM  Excellent communication skills  Shop Inventory Systems  MS Office, Outlook, and Internet  Positive Work Ethic  Exceptional Customer Service   Motivated self- starter  Proficient data entry  Team Oriented

Work History

Work History
Aug 2013 - Present

Student Service Technician

Mohave Community College
  • Presented general information/services to students and the general public in areas of admissions, registration, financial aid, new student orientation, assessment, and placement testing.
  • Taught students to use the student portal and other online student services related to the college associated programs.
  • Maintained accurate detailed records/documents, date entry, document imaging, and retrieve information from databases verifying the completeness and accuracy of the information submitted.
  • Prepared a variety of technical documents involving collecting and verifying information; assembling, compiling, proofreading, printing, and distributing reports.
  • Researched and corrected discrepancies in student’s financial information system and other systems in compliance with all State and Federal regulations.
May 2012 - Jun 2013

Financial Aid Technician

Mohave Community College
  • Evaluate financial aid applications and request supporting documents; checking for accuracy, clarity, & completeness to determine basic eligibility for financial aid.
  • Verify financial information reported on financial aid applications and additional documents while performing basic need’s analysis.
  • Handle highly sensitive information, such as confidential records, in compliance with all State and Federal regulations.
  • Complete Financial Aid Award Packages; consisting of Federal, State, and local aid programs.
  • Maintain and verify all student accounts in the computer database using specialized financial aid software.
Feb 2011 - May 2012

Financial Aid Peer Counselor

Mohave Community College

·Advised students to the appropriate personnel/department to determine reason for visiting the Financial Aid Department.

·Directed calls to appropriate personnel/department, relayed messages, checked voicemails, returned calls, and answered all basic questions.

·Educated students on the Financial Aid application process; by providing and explaining the Financial Aid Information Packets, and assisting students with completing the FAFSA’s on designated FA computers.

·Counseled students and assisted them with completing on-line Loan Entrance Counseling, Loan Exit Counseling, and Master Promissory Note form applications.

·Collected documentation for student files; such as verification worksheets, federal income tax returns, scholarship applications, appeal forms, income adjustment forms, and C-Flag Resolutions.

Education

Education

Naval " A" School

Diploma

Northside High School
Feb 2011 - Present

Associate Degree Applied Science

Mohave Community College