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Objective

Objective

Seeking a position with a growing organization to make a positive impact on revenues, and experience long term career growth.

Skills

Transitional
 Typing 40 WPM  Excellent communication skills  Shop Inventory Systems  MS Office, Outlook, and Internet  Positive Work Ethic  Exceptional Customer Service   Motivated self- starter  Proficient data entry  Team Oriented

Work experience

Aug 2013Present

Student Service Technician

Mohave Community College
  • Presented general information/services to students and the general public in areas of admissions, registration, financial aid, new student orientation, assessment, and placement testing.
  • Taught students to use the student portal and other online student services related to the college associated programs.
  • Maintained accurate detailed records/documents, date entry, document imaging, and retrieve information from databases verifying the completeness and accuracy of the information submitted.
  • Prepared a variety of technical documents involving collecting and verifying information; assembling, compiling, proofreading, printing, and distributing reports.
  • Researched and corrected discrepancies in student’s financial information system and other systems in compliance with all State and Federal regulations.
May 2012Jun 2013

Financial Aid Technician

Mohave Community College
  • Evaluate financial aid applications and request supporting documents; checking for accuracy, clarity, & completeness to determine basic eligibility for financial aid.
  • Verify financial information reported on financial aid applications and additional documents while performing basic need’s analysis.
  • Handle highly sensitive information, such as confidential records, in compliance with all State and Federal regulations.
  • Complete Financial Aid Award Packages; consisting of Federal, State, and local aid programs.
  • Maintain and verify all student accounts in the computer database using specialized financial aid software.
Feb 2011May 2012

Financial Aid Peer Counselor

Mohave Community College

·Advised students to the appropriate personnel/department to determine reason for visiting the Financial Aid Department.

·Directed calls to appropriate personnel/department, relayed messages, checked voicemails, returned calls, and answered all basic questions.

·Educated students on the Financial Aid application process; by providing and explaining the Financial Aid Information Packets, and assisting students with completing the FAFSA’s on designated FA computers.

·Counseled students and assisted them with completing on-line Loan Entrance Counseling, Loan Exit Counseling, and Master Promissory Note form applications.

·Collected documentation for student files; such as verification worksheets, federal income tax returns, scholarship applications, appeal forms, income adjustment forms, and C-Flag Resolutions.

Education

Naval " A" School

Diploma

Northside High School
Feb 2011Present

Associate Degree Applied Science

Mohave Community College