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Arjan Demiraj

Tester Analyst at Sia S.p.A

Technical Skills

  • Microsoft Office
  • HTML + CSS
  • Joomla
  • Wordpress
  • SQL
  • Photoshop
  • Illustrator
  • Dreamweaver
  • HTML 5
  • CSS3
  • Desktop Configuration
  • InDesign
  • 960 Grid System
  • Mainframe  
  • Quality Center
  • Unicenter Service Desk
  • QMF
  • ISPF
  • XAMPP
  • Test Cases System
  • Certified Test 
  • Mac OS
  • X Windows
  • PC maintenance
  • Filezilla
  • VirtualBox
  • Vmware
  • z/OS
  • Linux
  • Testing User Acceptance
  • Testing Regression
  • HTML scripting
  • Mainframe
  • Acquiring
  • IBM 3270 HP
  • Putty
  • VTS
  • Fileaid
  • Falcon
  • ITIL v3 Foundation
  • Testing ISTQB Certified
  • JCL
  • TSO

Education & Certification

Web Master Advanced at Mohole s.n.c   September 2011 - April 2012

  • Web Master Basic
  • Web Master Advanced
  • HTML5/CSS3
  • Adobe Illustrator
  • CMS Wordpress
  • Workshop 

Graphic & Web Design at SinerVis S.r.l.   September 2010 - April 2011 

  • Image manipulation - Editing, Montage, Animation, and integration of colour correction
  • Vector Graphics - Graphic design, Illustration and web, Html/Css - Markup languages & style sheets

Advanced Management Network, Windows Server and Linux at C.F.P. Vigorelli Jan 2010 – April 2010 

  • Configuration management Security of operating systems Microsoft Windows Server 2003/2008 environment in Active Directory and Linux, relation to their use as a server within a network.

 Degree in Digital Communication  at Università Degli Studi di Milano  September 2004 - March 2008

  • Computer Science, Graphic Design, Databases, Programming, Mathematics, Physics, Economics, Multimedia
  • Stage title: The implementation of new interactive technologies in the GDO  (Web portal developed entirely in Joomla)

Languages

  • English    (Fluent written and spoken)
  • Italian      (Fluent written and spoken)
  • Albanian (Mother tongue)

Personal Interests

New Technologies, Sport, Arts, Music, Travelling

Work History

Apr 2013Present

Tester Analyst on Banking/Monetics Issuing & Acquiring side

Intesi Group S.p.A. C/O Sia S.p.A

Testing technology solution in Banking sector and Payment Management Systems as part of the test team that specialized  in batch procedures in SIT & UAT environment support. Part of the test sub-team that handle the authorization part using MasterCard Authorization Simulator (MAS), Visa Test Simulator (VTS) and CAMS CICS/TSO.

Responsibilities:

  • Test the batch/on-line application modules
  • Technical Analysis requirements to create detailed test cases.
  • Designed and tested screens, tables and reports
  • Testing with Batch programs compiled and executed using JCL
  • Prepared Test Plan & Test Cases by understanding the user requirements
  • System testing of all online screens and batch programs

Technologies:

TSO, ISPF, SDSF, JES2, COBOL, JCL, VSAM, DB2, BMS, QMF, SPUFI, OPC, OPCG, FILEAID, BETA92, CICS, HP QUALITY CENTER, UNICENTER SERVICE DESK, Falcon Expert, Falcon Fraud Management, VTS simulator, MAS simulator

Oct 2008Mar 2013

Mainframe Production Support on Acquiring Systems

Intesi Group S.p.A. C/O Sia S.p.A

Monitor all procedures and the software migration to prevent issues. Solve the tickets opened by the client and handle the problems in Production environment related to the batch and online procedures.   Resolving problems in GUI products investigating the Apache Tomcat logs. On duty support

Responsibilities:

  • Migration of software in all environments
  • Monitoring and resolution of batch abends
  • Rerun/Restart/Complete failed job
  • Ticketing Management System
  • Insert/Update/Delete DB2 data

Technologies:

TSO, ISPF, SDSF, JES2, COBOL, JCL, VSAM, DB2, BMS, QMF, SPUFI, OPC, OPCG, FILEAID, BETA92, CICS, HP QUALITY CENTER, UNICENTER SERVICE DESK

Sep 2007Mar 2008

Systems Engineer

ZANOTTI CONSULTING S.r.l

Responsibilities:

  • Hardware & Software Configuration
  • Hardware & Software Support
  • Restore/Backup
  • Devices & Printers Configuration

Technologies:

Backup Software, Virtualization Software, Windows Xp, Microsoft Office

Feb 2007Mar 2008

Customer Support

SISAL S.p.A.

Responsibilities:

  • Customer Management
  • Hardware & Software Support
  • Administrative Support
  • Data Entry

Technologies:

Windows Xp, Microsoft Office

Certifications

ITIL V3 Foundation at EXIN

ISTQB - Foundation Level at ALTEN