Excellent team player and easy to get along with. Enthusiastic
Community and Social Media Manager / Customer Support Expert
- Mümmelmannsberg, Hamburg Area, Hamburg
- 0030 6944419370
- [email protected]
A detail-oriented professional with a passion for new projects. Specialized in Content Marketing with strong performance marketing and analytical skills, I aim to apply my skills for a leading, fast-paced organization that would introduce cultural opportunities as well. An excellent record of multi-disciplinary experience enables me to pursue ideal positions that demand flexibility and innovative approaches to problem solving.
I acted as a community manager for the Darkfall: Unholy Wars community, keeping our players engaged and converting them into happy customers. My duties also extended to content creation and management, and working with web developers in the design and usability of the web site. I also led a team of volunteer moderators to perform various moderating and community engagement tasks. Turned freelance on October, 2015, as I decided to join another company.
Occasionally, I was assigned to Customer Support tasks due to my experience. My duties included but were not limited to the following:
A fast-paced, professional course that aimed to enable students to get industry experience on Software Engineering. Modules covered were Software Engineering methods, computer application programming, web design and developing, network administration, database development and administration. During my study there, I produced an Android app which parses all the content from various websites and converts it in a user-friendly format. We received honors and #3 place in “The best presentation and project” category.