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Aris Abdul Azis

088-111-20-363

Personal Information

Work experience

20142015

STAR Agent

The Trans luxury hotel bandung

STAR (Serve to All Request) as One Button Service Telephone Operator

Job Details: 

a. providing general information of the hotel for all guests' inquiry;

b. handling guests' requests includes housekeeping, technical, security-related, room service, in-room dining order, luggage pick up or drop, or other requests or inquiries through telephone line;

c. monitoring guests' requests fulfillment through FCS e-connect system assigned to STAR Department as well as other departments in the hotel;

d. handling and recording reports of guests' feedback, complaints, and suggestion, as well as incidents in the hotel, 

e. updating guest INCOGNITO request in AVAYA to fulfill guest privacy

English Teacher

VII Grade
Job Training as an English Teacher for Junior High School level Job Details: Planning the learning scenario Assessing students' performance Teaching English in the classroom Etc
Feb 2012May 2013

English Teacher

Pribadi Bilingual Boarding School
— English Teacher
Jul 2012Aug 2012

Trainer

English Conversation Club
SMA Krida Nusantara — Trainer Teaching English for ECC(English Club Conversation) for X and XI Grade of Senior High

Education

20092014

Indonesia University of Education
20112012

UPI
20092012

UPI
20112011

UPI
20112011

UPI
20112011

UPI
20102010

UPI
20102010

UPI

Referee