Clinicas de Belleza Armando Romo
Lead Receptionist at a successful beauty clinic. Job duties include filing records, money handling, answering multiple phone lines, taking messages and distributing them in a timely manner. Greeting all clients, taking client and patient information as well as making sure all proper forms are signed and all balances are paid. Responsible for making all appointments for both the doctor and stylist. In charge of ordering all office supplies, salon supplies and medical supplies. Ensuring that the reception area is always neat and orderly.<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>
¨ Appointment scheduling.
¨ Answer multi-line telephone to screen, forward and take messages.
¨ Assemble charts for new patients, including obtaining all previous records and test.
¨ Hear and resolve complaints from customers, patients, and public.
¨ 5 years of experience.
¨ Fluent in both English and Spanish<o:p></o:p>
¨ Completed Microsoft Word 2007 training.<o:p></o:p>
¨ Detail-oriented and resourceful in completing all job duties<o:p></o:p>
¨ Trustworthy, ethical and discreet<o:p></o:p>
· Maintain all client and patient records both on paper and computer.
· Accurately make all appointments.
· Responsible for all money handling and accurately charging all clients.
· Helped train all receptionists.
· Multi task between two separate computers and appointment books.