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Ariko Inatachio Perangin Angin

Customer Service / Export Import / Logistic / Sales

  • Taman Puri Cendana Blok A18 No. 10, Tambun Selatan 17510, Bekasi, West Java, ID
  • 081286356525

Summary

Since 2009 being Customer Service, started as Export CS in a Korean Shipping Line, 2012 as CS Domestic Distribution via Railway a joint operation between a subsidiary of Kereta Api Indonesia and Jababeka holding.
2013 until present doing Export Import, Domestic Cargo (Multimoda transportation by Train & Truck) in the biggest Dry Port in West Java.

Work experience

Sep 2013Present

Customer Service Domestic & Export

PT. Cikarang Inland Port

Cikarang Dry Port, Integrated Port & Logistics Facilities

Duties as part of CS team

  • Import;
    A. Pre Order BC 1.1 - forward flat file, BC 1.1 (Outward manifest), etc (All documents from Shipping line) + Surat Permohonan to Port terminal - Follow up by Priok Ops team.
    B. Service Order BC 1.2 - forward BL (Bill of Lading based on vessel & terminal operator from consignee; plus another supporting files/ docs for Customs, Port terminal - follow up by Priok ops team in Priok area.
    C. Support billing team, input & print Service Order from System for release SP2, extend and Import Delivery (to consignee) etc
    D. Service Order Customs Behandle per BL/ consignee for Red Line category. Print Behandle Slips
    E. Service Order Quarantine Inspection as consignee request ( Inspection by Indonesia Agriculture Quarantine Agency ( Plant/ Animal ) and Print Slips
  • Non Terminal; Monitor In & Out containers. 3) Warehouse; Monitor In & Out goods, delivery and report to consignee. 4) LCL; Monitor Import LCL container from Stripping to Empty container return.

MAIN DUTIES as Export & Domestic

  1. Export; Collect DO, PEB & NPE from shipper/ exporter input in system, Communication 3 ways with Shipping Line and Shipper/ exporter, Receive Flat File from Shipping Line, Submit Manifest until SP3B, monitor until Stack in Priok CY.
  2. Domestic; Receive booking Domestic cargoes via Train, Order to Train operator for equipment and space, Monitor from stuffing until delivery to consignee, Recap until report for customers, internal and Finance.
  3. Emplacement; As CDP's PIC; Operator for all Train process in CDP's station.
Jun 2012Aug 2013

Customer Service ( Document Controller )

J/O JaKa Logistics

Joint Operation JaKa Logistics ( Rail Transportation; cooperation Jababeka Infrastucture and Kereta Api Logistik )

Loading Cargo ( Term Station to Station )

  • Receive SI from customer
  • Release Release Order (R/O) to shipper for pick up containers - COC
  • Prepare 'Surat Jalan' and seal
  • Prepare DRM/ Loading Plan
  • Complete DRM/ Loading Plan & sent to Admin Ops Station of Loading (SOL)/ Yardman
  • Send Loading Confirmation to shipper & Station of Discharge (SOD)

Loading Cargo ( Term Door/ Station to Door/ Station )

  • Receive SI from customer - Release Release Order (R/O) to shipper for pick up containers - COC
  • Prepare 'Surat Jalan' and seal
  • Prepare Service Order to operator/ Trucking
  • Monitor Trucking Departure & Arrival Time
  • Prepare DRM/ Loading Plan
  • Complete DRM/ Loading Plan & sent to Admin Ops Station of Loading (SOL)/ Yardman
  • Send Loading Confirmation to shipper & Station of Discharge (SOD) Discharging Cargo
  • Get info Train departure and Cargo manifest from Station Of Loading (SOL)
  • Prepare Service Order Discharge Cargo ( Empty Reposition )

Document Controller ( Since March 2013 )

  • Monitor document for DOOR To DOOR Service purpose; Collect document Ex Stuffing in Factory/ Warehouse or Shipper, Send to destination station, Collect document Ex Dooring/ Discharging from Warehouse/ Consignee, Update daily to internal or PIC customers

We've handled some customers such as: UNILEVER, MULIA GROUP ( Glass Block, Float & Ceramics Div. ), KAO, Idemitsu, Orang Tua Group, Kraft Foods, Pindo Deli Pulp & Paper Mills, Ferro Mas Dinamika, Ese Plastics, ICI Paints, Knauf Gypsum, Wilmar, Cahaya Kalbar

Others

  • Weekly, Monthly cargo recap
  • Loading Discharging, Service order recap
  • Update JOSS ( Jaka Logistics Operating Stop Service ) CIC system
Aug 2009Jun 2012

Export Customer Service

PT. Andal Lautan Niaga

As agent STX Pan Ocean, A Korean Shipping Line

Serve sailing schedule ( 2 Weeks )

  • Receive S.I (Shipping Instruction) and input on online system based in South korea
  • Release D.O (Delivery Order) use for pull the container from depot Monitor container until stack on seaway, vessel and depart from POL ( Port of Loading )

During joined Andal Lautan Niaga ( as agent of STX Pan Ocean )

  • Sep 2009 - 2011 : Handle ISA Service ( Indonesia Singapore Australia ) joint slot with Regional Container Line ( RCL ) - route: Jakarta - Singapore - Brisbane - Sydney - Melbourne
  • Okt 2009 - Des 2011 : Handle NIS Service ( New Indonesia Service ) Main Service STX Pan Ocean; with own vessel STX Qingdao & STX Dalian cooperate with Hyundai Marine Merchant, RCL, Emirates Shipping Line (replaced RCL), Heung A (temporary) - route: Jakarta - Singapore - Ho Chi Minh - Inchon - Pusan - Shanghai
  • 2009 - 2010 : Handle KPI Service ( Korea Philippine Indonesia ) joint slot with Hanjin Shipping - route: Jakarta (UTC 3/ TPK Koja) - Manila - Pusan New Port
  • Des 2011 - Jun 2012 : Handle CKI Service ( China Korea Indonesia ) joint slot with Heung A & TS Lines - route: Jakarta - Hongkong - Shanghai - Pusan
  • 2012 : Handle temporary THI Service joint slot dengan TS Lines - alternative ways via Port Kelang

Education

Jul 1998Jun 2001

IPS

SMU Negeri 1 Tambun

Ranking 5th from Big 10