o2 - Croydon Whitgift
Responsible for contributing to the overall performance of the store by driving sales at every opportunity whilst at the same time making sure every customer receives exceptional levels of service and enjoys their visit to the store.
- Greeted customers in a timely fashion while quickly determining their needs.
- Recommended products to customers based on their needs and preferences.
- Maintained knowledge of current offers and promotions, policies regarding payment and exchanges, and security practice.
- Responded to customer questions and request in a prompt and efficient manner.
- Contacted other stores to determine product availability.
- Completed all cleaning, stocking and organising tasks in stock area and shop floor.
- Built relationships with customers to increase likelihood of repeat sales.