• 20 Lambourn Close, Surrey

Ariful Islam

Sales Assistant

Summary

Energetic Sales Associate with a solid understanding of the mobile industry. Excellent customer service, communication and listening skills with cash management and EPOS systems experience. With infectious enthusiasm and an inspirational style and most importantly inspiring customers to make a purchase.

Work History

Work History

Retail Advisor

Mar 2015 - Present
o2 - Croydon Whitgift

Responsible for contributing to the overall performance of the store by driving sales at every opportunity whilst at the same time making sure every customer receives exceptional levels of service and enjoys their visit to the store.

Responsibilities:

  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended products to customers based on their needs and preferences. 
  • Maintained knowledge of current offers and promotions, policies regarding payment and exchanges, and security practice.
  • Responded to customer questions and request in a prompt and efficient manner.
  • Contacted other stores to determine product availability.
  • Completed all cleaning, stocking and organising tasks in stock area and shop floor.
  • Built relationships with customers to increase likelihood of repeat sales.

Education

Education

As-levels

Sep 2013 - Present
St Josephs college 
Maths (A)
Physics (B)
Computing (C)

Skills

Skills

Sales

  •  Good numerical skills with the ability to manually calculate costs without error.
  •  Able to promote a store and its products through effective marketing activities like leafleting etc.
  •  Able to accurately describe a products features and benefits to a customer.

Certifications

Certifications

  •  Attained top computing student of year 12 
  •  Nominated as Beat Bullying jubilee mentor 
  • Team leader in national citizen service 
  •  Qualified for British diving search for tomorrows Olympic Champions 
  •  Member of school debate team which qualified 4th place for London youth debating matters