Skills

Skills

Technical

  ✓ RequisitePro, MS Office Suite, MS Project, MS Visio, MS Access, SharePoint, iWork, Dimensional Data Modeling, ✓ Oracle9i, Teradata, Sybase, MS SQL Server, ✓ SQL/PLSQL, HTML, PHP, Perl, UML, Python, Ruby, ✓ Informatica, Pentaho, Hadoop, NoSQL, Visual Basic, HiTrack, UNIX, Hummingbird, Erwin, Windows, iOS6.1, Photoshop CS, WebSphere Lompardi  ✓ Quality Center, Bugzilla, ✓ SDLC (Waterfall, RUP, Agile (SCRUM, XP)), JAD, RAD, Data Mining and Modeling, Data Warehousing, Data Quality and Governance, Project Management, Integration, Regression, Performance, and Stress Testing, Conflict Analysis, Risk and Impact Analysis, Internal and External Client and Customer Support and Service  

Work History

Work History

Software Test Architect

National Center of Hearing Assessment and Management

✓ Created test plans and test scenarios and performed Data Analysis of existing data, ✓ Evaluated the software, found and reported bugs and potential software weaknesses, ✓ Used MS SQL Server to identify, analyze, and manage the possible causes of software failures, ✓ Used Bugzilla bug tracking tool to organize and report the bugs, ✓ Supported development team in resolving software issues, ✓ Documented and managed test plans, test cases in test case design documents for different scenarios of the User Acceptance Testing

Environment: MS SQL Server, Bugzilla, Windows, Web Services, .Net, MS Office Suite

Mar 2013 - Present

Business Systems Analyst

Cognizant/American Express
✓ Improve the software testing process and the quality of the  product by creating a test framework that links analysts, developers, and testers from requirements gathering to product implementation on IDN platform   ✓ Enhance End-to-End Integration, Regressing and System Validation testing across all the system components on Sybase and Teradata successfully translating business requirements into functional specifications, ✓ Develop and execute test plans, test strategy, and test procedures and assist business users in User Acceptance Testing ✓ Work with business managers to record and classify business requirements and specifications, translate Business Requirement Documents to Functional Requirement Documents, and ensure successful communication of the same to the software development team, ✓ Manage and monitor successful execution of all the requirements in SCRUM Agile environment and obtain multi-level sign-offs on projects prior to production release, ✓ Use MS Office Suite (Word, Excel, PowerPoints, and Outlook), MS Visio, and MS Access for project tracking, documenting, and presenting

Environment: Sybase, Teradata, Informatica, SQL, UNIX, Hummingbird, MS Office Suite, MS Visio, MS Access

May 2012 - Mar 2013

Business Systems Analyst

Cognizant/ American Express

✓ Improve the software testing process and the quality of the  product by creating a test framework that links analysts, developers, and testers from requirements gathering to product implementation on IDN platform   ✓ Enhance End-to-End Integration, Regressing and System Validation testing across all the system components on Sybase and Teradata successfully translating business requirements into functional specifications, ✓ Develop and execute test plans, test strategy, and test procedures and assist business users in User Acceptance Testing ✓ Work with business managers to record and classify business requirements and specifications, translate Business Requirement Documents to Functional Requirement Documents, and ensure successful communication of the same to the software development team, ✓ Manage and monitor successful execution of all the requirements in SCRUM Agile environment and obtain multi-level sign-offs on projects prior to production release, ✓ Use MS Office Suite (Word, Excel, PowerPoints, and Outlook), MS Visio, and MS Access for project tracking, documenting, and presenting

Environment: Sybase, Teradata, Informatica, SQL, UNIX, Hummingbird, MS Office Suite, MS Visio, MS Access

Jan 2011 - Mar 2012

Customer Technical Support

National Center Of Hearing Assessment and Management

✓ Interacted with the end clients to get a better understanding of the client business processes and gathered business requirements, ✓ Conducted training sessions to train users in using the HiTrack software, ✓ Assisted end users with their questions and queries regarding the technical and functional aspects of the software, ✓ Assisted the team in eliciting, organizing, and documenting required functionalities and constraints, ✓ Verified the functional aspects as per the business process and validated the interfaces with other systems and data conversion, ✓ Recorded, managed, and updated call log using Customer Relationship Management software

Environment: Windows, .NET, Web Services, MS SQL Server, MS Office Suite

Jul 2010 - Dec 2010

Project Manager/QA Analyst

RatiocinativeSolutions (NetzSolutions)

✓ Contracted with US, Canadian, and European clients to develop client-specific websites and consulted with international senior managers to ensure client satisfaction, ✓ Successfully managed all aspects of website design and development process, ✓ Encrypted websites and launched them and assisted with website quality assurance analysis, various project development and management tasks, ✓ Coordinated client expectations to onsite Indian website development and design team (20 people), ✓ Served as Outsourcing Manager of website development for Canadian parent NetzSolutions, ✓ Prepared project reports and developed weekly and monthly status reports, ✓ Involved in User Acceptance Testing planning and execution

Environment: Java Script, HTML, CSS, PHP, UML, RUP, MS Project, MS Office Suite

Education

Education
Aug 2007 - Dec 2012

Bachelor of Science

Utah State University
Feb 2010 - Jul 2010

Bachelor of Science

University of Groningen (RUG)
Sep 2005 - May 2007

Bachelor's Degree

Yerevan State University