Download PDF

Work experience

Dec 2014Nov 2015

Sales Associate 

Banners Hallmark 

Operated a cash register for cash, check and credit card transactions with 100% accuracy
Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Verified that all customers received receipts for their purchases.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Actively pursued personal learning and development opportunities.
Determined customer needs by asking relevant questions and listening actively to the responses.
Answered customer telephone calls promptly and in an appropriate manner.

Jul 2014Aug 2015


Rec Rac 

Helped Camp leaders Prepare Camp Activities 
Kept Kids in a orderly fashion
maintained a good attitude 
help out when a child is injured

Sep 2012Sep 2013


Old Dominion Soccer Club

To get on the field on time 
Start the game on a fair time
Report all game Results to the head Referee
Maintain cool after Parents complain on a fair call
Be fair
Have A clean Judgement on calls


Sep 2012Jun 2015

High School Diploma 

Falls Church High School 

Participated in the Indoor track team

Won 3rd place for serf safe culinary Competition and proceeded to states
Won 4th in states Competition 


Sep 2014Jun 2015


Culinary Arts 2 

The program is accredited by ANSI and the Conference for Food Protection. Sanitation certification is required by most restaurants as a basic credential for their management staff.



Fluent in Spanish