Mar 2012 - Nov 2012
Lead the team in providing 24x7 database support.
Worked with clients at on-site for business understanding, documenting processes & requirements and transferring knowledge.
Worked with HR, Project managers and Technical panel members for recruitment process.
Handled project on-boarding, orientation and training of new team members.
May 2006 - Aug 2010
Cognizant Technology Solutions
Visited client location for initial project understanding, documenting and setting up processes.
Worked as offshore team lead and coordinated with clients, on-site and off-shore team members for seamless delivery of production support.
Actively participated in company-wide recruitment drives as a member of technical panel while working closely with Practice heads, Project managers and HR.
Project on-boarding and orientation of new team members.
Oracle Database Administrator
May 2004 - Jan 2006
Understanding business requirements.
Designing and developing database.
End user training and support.
Jr. Officer - IT
Aug 2003 - Feb 2004
Sanghi Industries Limited
Performing all IT operations at branch office by coordinating with senior IT officer at HQ.
Developing new enhanced system while managing current platform.
End user support and training.
Sep 2002 - Aug 2003
Space Online (P) Ltd.
Designing, coding and developing.
Implementing system at client location.